[In essence, the User Interface 16 Conference is all about the full-day in-depth workshops. This is my third entry in our series to introduce you to the amazing workshop faculty we've assembled.] More and more, we’re finding ourselves in situations where the design just “has to be right.” No longer, can we just have incremental [...]

Over at the Boxes and Arrows LinkedIn discussion group, Carrie asked: What is a good success rate for a usability test task? We just conducted user testing on a site map. So we have success rate percentages for each task. They range from 9% – 51% success (in up to 3 tries). Obviously there are [...]

You’re going to want your entire team to see our next UIE Virtual Seminar on Thursday, July 21, UX Design when Time, Money, and Support is Limited with Cennydd Bowles. In this 90-minute online seminar, Cennydd will show you: Ways to tailor your UX design process to the culture of your organization How to conduct [...]

Great design principles guide your team to creating designs that delight your users. Having a set of great principles will allow your team to turn ordinary design into extraordinary design. But not everyone has great design principles. What even constitutes a great design principle? Jared dives into our latest research on what teams are doing it right and which are missing the mark.

Conducting research and gathering data are crucial parts in the process of creating great design. But once you have all of the data, what do you do with it? How do you know you’re extracting the right conclusions and not leaving anything important on the table? Steve Portigal discusses the methods of synthesis and ideation to approach this crucial next step.

Even the best of plans can go awry. We role play in our head how a usability test will proceed, understand the objectives at hand, and do a rigorous job of screening the participants. But what do you do when something totally unexpected occurs? Life circumstances among the participants can throw a curve ball at [...]

Today’s UIEtips article will upset a lot of folks. They won’t like what our research has turned up. They’ll claim we’ve got it all wrong. And they might be right. Yet we have data — lots of it. And that data is very clear. If you choose to believe the data, there’s something big that [...]

Almost 23 years ago, UIE started with the goal of conducting usability tests for clients. For many years, we made quite a good business of this. Now, it feels like we do our best to convince people they should be conducting tests on their own, even those folks who want to pay us. Don’t get [...]

Our good friend, Dana Chisnell, wrote a fabulous answer on Quora, sharing her tips on recruiting participants for user research: Do the recruiting yourself. This gives you bonus research data about your people, and you may learn things you hadn’t anticipated that will influence how you conduct the study. It also starts a relationship with [...]

Effective communication is the basis for keeping your team organized. But how can you be certain that everyone in your organization is on the same page when it comes to business goals, objectives and the user experience perspective? Using personas can set in you that direction and Tamara Adlin specializes in just that.