The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind.
(Oh, and by the way, our last event sold out, so you’ll want to Register your [...]

The search log, an often over-looked part of our site analytics, can offer a wealth of great information about how people interact with our design. We know, for example, that users often search for a keyword they don’t find on the screen, in essence creating their own link. Inspecting the search log can tell us [...]

Your organization spends considerable resources to get people to come to your site. Does your site do what it needs to once they get there?
Your users’ experience is a fluid event that frequently starts someplace like Google and, if you’re lucky, ends with them accomplishing their objective at your site. The goal is to make [...]

User experience research lives or dies by the appropriateness of the participants in the study. If the participants match the real users, you’re set. We held a Virtual Seminar with Dana Chisnell to discuss recruiting for usability testing, and this is the followup podcast to that seminar. In the podcast, Dana answers remaining questions from the seminar.

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

User research is now a critical tool in the toolbox of design teams. However, it only works well if you involve the right participants in the study.
Having the participants that match the design’s audience will give the team feedback on what works well and where the design needs rethinking. By learning from the participants, the team can [...]

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product?
Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the [...]

Our May 7 UIE Virtual Seminar is right around the corner.  If you are struggling with how to organize a vast amount of information for your users, then you’re not going to want to miss this UIE Virtual Seminar.
UIE Virtual Seminar
New Ways to Think about Taxonomy:
The Role of Taxonomies in Your Organization
May 7, 2009, 1:30pm [...]

This week, Keith Lang from Canberra, Australia, asks about common UI devices that stump new users.

UIE is excited to announce our new UIE Roadshow: Secrets Behind Designing Great User Experiences, a full-day workshop, based on 10 years of UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences. 
This winter, we’re taking this workshop on the road to:

Portland, OR on Tuesday, February 17, 2009 
Minneapolis, MN on [...]