Archive for the 'Users' topic

Steph Hay – Content-first User Experience

In traditional website design and development it’s common to start with the design and add your content later in the process. You may even use “lorem ipsum” as a placeholder to know where the content eventually needs to live. This causes the content creator to craft words to fit the design instead of building a design to fit the content. Without the right content your users will likely have a lackluster experience no matter how good-looking the design.

Whitney Quesenbery and Lainey Feingold – Structured Negotiations

If you work in user experience or accessibility, you probably spend part of your time on advocacy–making the case for a new design idea or a new way of working. Lawsuits are the ultimate way to get two sides to come to an agreement, but it’s also an extremely confrontational style of advocacy. A more collaborative process might be a better way to reach your goal with an agreement that is a win for everyone.

Sarah Horton and Whitney Quesenbery – Introducing A Podcast for Everyone

In this premiere episode of A Podcast for Everyone, Sarah Horton and Whitney Quesenbery speak with UIE’s Adam Churchill about the book that inspired the podcast, and give a preview of what they will be talking about in upcoming episodes.

UIEtips: Avoiding Demographics When Recruiting Participants – An Interview with Dana Chisnell

When we’re planning a research study and get to the all-important consideration of the participants we need, we turn to Dana Chisnell.  No one spends more time thinking about how to get the right people involved with research than Dana.  In today’s reprint, Dana reveals the problems you can run into when you focus on demographics. […]

UIETips: Three Questions You Shouldn’t Ask During User Research

Understanding where your users are hitting roadblocks in your design will allow you to build more user friendly designs. It’s what Christine Perfetti will focus on in October during her full day UI18 workshop Jumpstart Your UX Research. She suggests figuring out the right questions to ask in order to pinpoint where you can innovate […]

UIEtips: Experience Rot

In this week’s UIEtips, I explain the dangerous effects of experience rot on user experience. Here’s an excerpt from the article: Here’s a counter-intuitive fact: Chances are all those features you’ve been adding to your design are hurting your user experience. Every feature that’s squeezed in, in the name of giving your design a competitive […]

Usability Testing Delivers More Value Before You’ve Changed Your Design

Teams faced with only a single opportunity to conduct usability testing often decide to schedule those tests after they’ve made changes to their design. They think the testing will help them work the kinks out of the changes, giving them a final chance to polish it up before the final release. Unfortunately, this rarely works […]

UIEtips: Incorporating Content Strategy into Your Information Architecture

In this week’s UIEtips, Margot Bloomstein shares examples of how organizations are successfully incorporating content strategy into their information architecture. Here’s an excerpt from the article: What’s in, and what’s out? “In my experience, it is very easy for brilliant information architects (or UX people who do information architecture) to underestimate the importance of editorial […]

Shifting to Disposable Personas

“We tried creating personas and it was hard. It took us months and they never got traction. Eventually we abandoned the project.” I’ve heard this dozens of times from design team managers. They all embarked on these big persona projects, often with energy and excitement, only to find that energy dissipate and the project lose […]

UIEtips: Five Prevalent Pitfalls when Prototyping

In this week’s UIEtips, I discuss the five most common pitfalls of prototyping. Here’s an excerpt from the article: Prototypes are a fabulous way to exploring ideas with a team. They shorten the time between “This is what we’re thinking…” and “Oh, I get it.” In our work with design teams, we see a lot […]