Archive for the 'Users' topic

Finding Incredible Inspiration In Our Data

Nothing reminds me more about the power of what we can do with our data than this TED video of PatientsLikeMe‘s Jamie Haywood, talking about how they change people’s lives with incredible data visualization tools: Here he tells the story of his brother and how it inspired him to look into the data of 45,000 […]

Tips for Recruiting Research Participants

Our good friend, Dana Chisnell, wrote a fabulous answer on Quora, sharing her tips on recruiting participants for user research: Do the recruiting yourself. This gives you bonus research data about your people, and you may learn things you hadn’t anticipated that will influence how you conduct the study. It also starts a relationship with […]

Learn from the Master of Designing Seductive Interactions

What is Seductive Interaction Design? More and more, we’re seeing web sites use rewards systems, competitions, and fun progress indicators to get people engaged. Interactions such as these trigger different elements of human behavior and encourage your visitors to engage with your web site more. They differentiate the casual glance from a longer involvement with […]

UIEtips: Gradual Engagement Boosts Twitter Sign-Ups by 29%

Here’s one way to try to get married: Go to a singles’ bar, walk up to every eligible candidate, stick out your hand, and ask, “Will you marry me?” Visit enough bars, talk to enough potential spouses, and, eventually, someone will say yes. At least that’s the theory behind the method. Interestingly, many web-based applications […]

UIEtips: Spending Quality Time with Your Search Log

The search log, an often over-looked part of our site analytics, can offer a wealth of great information about how people interact with our design. We know, for example, that users often search for a keyword they don’t find on the screen, in essence creating their own link. Inspecting the search log can tell us […]

SpoolCast: Steve Portigal’s Deep Dive Interviewing Tips Revisited

We tell our clients this constantly: the organizations who are most successful are the ones who are on intimate terms with how and why their customers use their product. But how? To answer that question, we invited our friend Steve Portigal to host a UIE Virtual Seminar recently on the topic of interviewing. In this podcast we revisit the topic and answer several remaining questions from his seminar.

The Art of Asking the Question

The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind. (Oh, and by the way, our last event sold out, so you’ll want to Register your […]

When Search Meets Web Usability

Your organization spends considerable resources to get people to come to your site. Does your site do what it needs to once they get there? Your users’ experience is a fluid event that frequently starts someplace like Google and, if you’re lucky, ends with them accomplishing their objective at your site. The goal is to […]

SpoolCast: Recruiting for Usability Testing Followup

User experience research lives or dies by the appropriateness of the participants in the study. If the participants match the real users, you’re set. We held a Virtual Seminar with Dana Chisnell to discuss recruiting for usability testing, and this is the followup podcast to that seminar. In the podcast, Dana answers remaining questions from the seminar.

SpoolCast: Designing for Facets Followup

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.