Archive for the 'Users' topic

SpoolCast: Recruiting for Usability Testing Followup

User experience research lives or dies by the appropriateness of the participants in the study. If the participants match the real users, you’re set. We held a Virtual Seminar with Dana Chisnell to discuss recruiting for usability testing, and this is the followup podcast to that seminar. In the podcast, Dana answers remaining questions from the seminar.

SpoolCast: Designing for Facets Followup

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

UIEtips article: Avoiding Demographics When Recruiting Participants

User research is now a critical tool in the toolbox of design teams. However, it only works well if you involve the right participants in the study. Having the participants that match the design’s audience will give the team feedback on what works well and where the design needs rethinking. By learning from the participants, the team […]

What is the Essence of Your Product?

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product? Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the customer, […]

New Ways to Think about Taxonomy: The Role of Taxonomies in Your Organization

Our May 7 UIE Virtual Seminar is right around the corner.  If you are struggling with how to organize a vast amount of information for your users, then you’re not going to want to miss this UIE Virtual Seminar. UIE Virtual Seminar New Ways to Think about Taxonomy: The Role of Taxonomies in Your Organization […]

Userability Podcast #3 – Blind to Average Users

This week, Keith Lang from Canberra, Australia, asks about common UI devices that stump new users.

UIE Roadshow: Secrets Behind Designing Great User Experiences

UIE is excited to announce our new UIE Roadshow: Secrets Behind Designing Great User Experiences, a full-day workshop, based on 10 years of UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences.  This winter, we’re taking this workshop on the road to: Portland, OR on Tuesday, February 17, 2009  […]

SpoolCast: Usability Guerilla Techniques with Dana Chisnell

This week, I had the great honor of speaking with Dana Chisnell, noted usability expert and principal at Usability Works, a consultancy based in San Fransisco. Dana is also the co-author of the recently-released second edition of the Handbook of Usability Testing, a book so fine, I agreed to write the foreword.

UIEtips Article: Account Sign-in: 8 Design Mistakes to Avoid

Jared Spool describes eight common account sign-in mistakes we see all the time in usability tests.

UIEtips Article: Seven Critical Decisions for Designing Effective Applications, Part I

The landscape for building applications is always changing. In the ’80s, we built them out of “dumb terminals” and DOS screens. In the ’90s, we used GUIs. In this millennium, we get browser-based technologies, like Flash, Flex, Javascript, and Ajax (and now new technologies on the horizon, such as Adobe’s AIR and Microsoft’s Silverlight). Whenever […]