Archive for the 'Users' topic

What is the Essence of Your Product?

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product? Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the customer, […]

New Ways to Think about Taxonomy: The Role of Taxonomies in Your Organization

Our May 7 UIE Virtual Seminar is right around the corner.  If you are struggling with how to organize a vast amount of information for your users, then you’re not going to want to miss this UIE Virtual Seminar. UIE Virtual Seminar New Ways to Think about Taxonomy: The Role of Taxonomies in Your Organization […]

Userability Podcast #3 – Blind to Average Users

This week, Keith Lang from Canberra, Australia, asks about common UI devices that stump new users.

UIE Roadshow: Secrets Behind Designing Great User Experiences

UIE is excited to announce our new UIE Roadshow: Secrets Behind Designing Great User Experiences, a full-day workshop, based on 10 years of UIE’s extensive research, that will deliver new insights and inspire your team to create the best user experiences.  This winter, we’re taking this workshop on the road to: Portland, OR on Tuesday, February 17, 2009  […]

SpoolCast: Usability Guerilla Techniques with Dana Chisnell

This week, I had the great honor of speaking with Dana Chisnell, noted usability expert and principal at Usability Works, a consultancy based in San Fransisco. Dana is also the co-author of the recently-released second edition of the Handbook of Usability Testing, a book so fine, I agreed to write the foreword.

UIEtips Article: Account Sign-in: 8 Design Mistakes to Avoid

Jared Spool describes eight common account sign-in mistakes we see all the time in usability tests.

UIEtips Article: Seven Critical Decisions for Designing Effective Applications, Part I

The landscape for building applications is always changing. In the ’80s, we built them out of “dumb terminals” and DOS screens. In the ’90s, we used GUIs. In this millennium, we get browser-based technologies, like Flash, Flex, Javascript, and Ajax (and now new technologies on the horizon, such as Adobe’s AIR and Microsoft’s Silverlight). Whenever […]

UIEtips Article: The Power of Comics for Understanding User Needs

UIEtips 9/27/07: The Power of Comics for Understanding User Needs As designs and product visions become more complex, there is an increasing need to find ways that effectively convey just how people will use the product and integrate it into their lives. Recently, more and more organizations and design teams have turned to comics to […]

Usability Tools Podcast: The Truth About Page Download Time

This week, Christine Perfetti asks Jared Spool about User Interface Engineering’s groundbreaking study on download time. In this study, we found the actual download time of a page didn’t impact a site’s usability.

UIEtips Article: Making Personas Work for Your Web Site — An Interview with Steve Mulder

Jared M. Spool recently had the chance to talk with Steve Mulder about how to create effective personas based on user research as well as valuable tips for convincing your organization to adopt personas into the design process.