The topic of our next UIE Virtual Seminar is so important, and no one talks about it. On Thursday, January 28, Steve Portigal will deliver his talk: Deep Dive Interviewing Secrets: Making Sure You Don’t Leave Key Information Behind.
(Oh, and by the way, our last event sold out, so you’ll want to Register your [...]

With today’s additions to the UIE Web App Masters Tour, we complete our line up for the first stop in San Diego. (When is that, you ask? Why it’s March 23-24. We can’t wait to be there.)
Joining the other seven presenters for our two-day deep dive into all things wonderful about Web Apps will be:

Hagan [...]

Hot off the presses! We’ve just finalized two more Masters for the UIE Web App Masters Tour, Julie Zhuo and Christian Crumlish. We’re thrilled they can join us.

Julie Zhuo
The designers at Facebook try hard to make Facebook users happy. It’s a hard-to-please audience, and there’s 350 million of them. As Facebook’s Product Design Manager, [...]

Join us January 12 for our next webinar: Leveraging Search & Discovery Patterns For Great Online Experiences, with Peter Morville and Mark Burrell.

We published a lot of great articles during 2009. We featured guest writers, published interviews, and wrote numerous articles on the research we’ve done.
At year’s end, it’s common to reflect and revisit what you’ve done. We thought about the articles that had the biggest impact and really got people thinking.
Even if some readers didn’t agree [...]

Your organization spends considerable resources to get people to come to your site. Does your site do what it needs to once they get there?
Your users’ experience is a fluid event that frequently starts someplace like Google and, if you’re lucky, ends with them accomplishing their objective at your site. The goal is to make [...]

You’ve just been asked to moderate a usability test. Whether it’s
your first or your 199th, do you know how to do it and capture the
best results? Will you be able to start it without a lump in your
throat, or without being distracted by the thought that your every
move is being watched? We’re bringing an expert [...]

A few weeks back we held a UIE Virtual Seminar with Pete Bell and Daniel Tunkelang of Endeca. These guys are the experts we go to when talking about designing for facets. As always, we had a number of excellent questions from the live audience that we couldn’t attend to during the seminar, so I got together with Pete and Daniel to record this podcast and cover a number of those remaining questions.

In our next UIE Virtual Seminar, Recruiting for Usability Testing on Wednesday, September 30, usability testing expert Dana Chisnell shows you how to maximize your time and money on the right participants to get the right results.  
User experience research lives or dies by the appropriateness of the participants in the study.
UX researchers just don’t [...]

In our next UIE Virtual Seminar, Wednesday, September 9 (09/09/09!), Bill DeRouchey shows you examples of how to tackle this question – What is the essence of your product?
Interaction with a product is more than how it’s used or how it behaves. It’s about a connection between two sides. One side is the [...]