Archive for the 'UX' topic

Jenn Lukas – Developing a Living Style Guide with CSS

The notion of being a “designer who can code” has been a prevalent topic in recent years. Delivering static PDFs and working in photoshop is seen as inefficient in some circles. Being able to create a clickable or even responsive mockup to present to developers and stakeholders can be a better way to show your intent. It’s also much easier to iterate by changing a few lines of code.

UI20: Convince Your Boss

You know it’s worth coming to UI20, but does your boss? Use this information and a summary of costs to help you get the green light. Five Overall Benefits: Get the latest UX techniques. Network and learn what others are doing in the UX field. Improve individual and team design skills. Solve current design problems. Eliminate the need to hire outside […]

Kim Goodwin – Using Scenarios to Solve Problems

Understanding is what user experience as a field hinges upon. After all if you don’t understand how users are interacting with your product or service, you don’t know what to design for. But how, as a team, do you come to that understanding? Telling the story of a user’s journey highlights areas where you’re right on point and where you’re missing the mark.

Marc Stickdorn – Service Design: Creating Delightful Cross-Channel Experiences

Service design seems to go by an increasing array of names: Customer Experience, Cross-Channel UX, or even just “design thinking.” In most cases, these terms describe a holistic approach to your users’ and customers’ needs, no matter where or when they’re interacting with your product or service. In traditionally siloed organizations, it can be no small task to ensure that you are providing the best possible service.

A UX Advantage Podcast with Karen McGrane: Shifting To Continuous Deployment

The speed of Agile delivery fundamentally changes the work process and puts new demands on the design cycle. What happens when the notion of deadline dates is replaced with a continual stream of experience enhancements by everyone in the organization?

UI20: Detailed Descriptions on All 8 UI20 Workshops

Explore the UI20 daylong workshops in great detail Monday, November 2 workshops Scenario-Driven Design by Kim Goodwin Prevent endless design debates and feature creep with a shared understanding. Service Design by Marc Stickdorn Design for every touchpoint across your customer’s entire journey. Building Scalable Design Systems and Style Guides by Nathan Curtis Build a cohesive cross-product experience with defined […]

A UX Advantage Podcast with Karen McGrane: Why Marc Rettig?

There are always burning questions about how to get organizations to be more design-centric and what better way to learn than from someone who has done it. Marc Rettig has been helping organizations make the transition for 30 years. In this podcast, Karen McGrane shares why he was chosen as one of the keynote speakers for UX Advantage.

A UX Advantage Podcast with Karen McGrane: Taking Advantage of Fear

The belief of public failure or marketplace irrelevance can drive an organization to change. How does a UX leader exploit this corporate fear? What transforms the momentum from fear into positive change within the organization?

Get Insights from Marriott, Nasdaq, Fidelity, and PayPal at the UX Advantage Conference

The UX Advantage Conference in Baltimore, August 18–19, has 14 inspirational pioneers who are delivering user experience as a competitive advantage to their organizations. In live, on-stage interviews, Jared Spool and Karen McGrane interview the design leaders who are at the forefront of redefining their industries. You’ll hear how: Lean UX methodology at PayPal has changed the […]

Jeff Gothelf – Discover What Customers Really Want with Lean UX

When some people hear the term Lean UX, they dismiss it as simply a nouveau buzzword. There can be some confusion as to its relationship to Agile, both the methodology and the adjective. Some of the biggest resistance came from the idea that Lean UX was shortcutting and lazily undoing much of the groundwork to get organizations to buy into the value of UX. But as waterfall development increasingly becomes “the old way” of doing things, teams are operating in more agile, or Lean, ways.