Archive for the 'UX' topic

UIEtips: Service Design – Pushing Us Beyond the Familiar

In a conventional UX approach, we’d focus on the bits. With service design, we go beyond and think about the cross-channel experience. Today’s article discusses the intricacies of service design and why you need to pay attention to it. If you find yourself stumbling into the service design world with little direction, then Marc Stickdorn’s […]

UIEtips: UX Strategy Blueprint

In this week’s UIEtips, Jim Kalbach defines and discusses how to consistently create a UX strategy. Here he shares a tool with you for doing so at your organization—the UX Strategy Blueprint. If your strategy discussions feel more like political battles than progressive team-building, pay attention to Jim Kalbach. His virtual seminar on Thursday, August 28 […]

Sarah Horton and Steve Faulkner – HTML5 Accessibility

Web accessibility takes place on a foundation of technologies, the most common of which are developed and maintained by the Worldwide Web Consortium, or W3C. Its success is dependent on how well these underlying technologies support accessible user experiences. Fortunately for us, people like Steve Faulkner devote much of their time to ensure technology specifications, such as HTML5, include the hooks that make it possible to build an accessible and enjoyable user experience for everyone.

Kim Goodwin – Silo-busting, Scenario-driven Design

Lately, Jared Spool has been mulling over what he defines as deliverables and artifacts in the design process. The idea is that deliverables are more authoritative and complete, whereas artifacts are more conversational and exploratory. Scenarios are an important part of the design process and Jared was curious where they might fit in. So he enlisted Kim Goodwin to chat about it in this podcast.

Defining a UX Design Strategy – Our August 28 Virtual Seminar

Establishing a realistic strategy is a creative endeavor based on analysis and results in a practical plan. Of course, it also can be a frustrating, ambiguous process fueled by pipe dreams and personal opinions. So what characteristics lead to concrete elements that will actually work for your team? In our August 28 virtual seminar, Defining […]

Leah Buley – UX as a Team Sport

User experience is rarely something you do completely alone. Even if people on the team don’t necessarily focus on UX, they could be indirectly acting in favor of it. Sometimes it comes from a lack of understanding exactly what user experience is or means. People with different approaches and skillsets can be valuable assets when incorporated into the larger human centered design focus.

Dan Saffer – Big Considerations from Microinteractions

User Experience is really all about delighting your users. You want them to accomplish tasks with ease and not encounter any roadblocks that are a direct result of your design. Many of the delightful things about an app or interface go unnoticed because they are the tiniest of features. These microinteractions can set the tone for your users and dictate the feel and performance of your design.

UI19 – Save $300 When You Register by July 24

The daylong workshops at the User Interface 19 Conference in Boston, October 27-29 give you skills and techniques to up your UX game. You’ll leave knowing how to: Get more information from users Design products faster Communicate more holistically within your group Become more flexible and collaborative   Explore the detailed workshop descriptions   Mobile design […]

Stephen Anderson – Deciphering Data through Design

Oftentimes really simple changes can have dramatic effects on a user’s ability to interpret data. Stephen cites the many examples of designers taking stabs at airline boarding pass redesigns and the evolution Target’s Pharmacy prescription bottle went through. Presenting the information in a much clearer way reduces the cognitive barrier.

Tim Brown – Helvetica is the Neue Black

When you break down written language, it’s really just a carefully crafted set of tiny symbols. It’s easy to dismiss these meticulous creations in daily life as simply, reading. The shape, readability, and size of these symbols are all factors in effectively communicating ideas, and have been for thousands of years. In essence, typography itself is more than just picking a font.