Archive for the 'UX' topic

UIEtips: Debunking the Myths of Innovation: An Interview with Scott Berkun

Being innovative sounds scarier than it really is. It doesn’t necessarily mean creating something new, but perhaps repurposing something in a new way that brings added value to a user. Scott Berkun is a master of looking at the concept of innovation from all different angles. In this article he debunks the myths around innovation. […]

UIEtips: Designing with Remote Teams

Collaboration is a critical part of the design process. With more teams consisting of members who work remotely, this can be a challenge. In today’s article, an excerpt from Jeff Gothelf’s book Lean UX, Jeff outlines the biggest challenges encountered with remote collaboration. Jeff says that it all comes down to communication. He knows what […]

Adam Connor – Design Studio: Building Consensus Early in Your Design Process

Getting two people to agree on something is a difficult task in any aspect of life. Getting a whole team to agree on a design, where underlying feelings, ownership, and organizational hierarchy are involved, can be an even greater challenge. That’s not even counting the dreaded “swoop and poop” scenario. The trick is to get everyone involved early in the design process and a design studio is a perfect tool for just that.

UIE Book Corner: Dan Brown’s “Designing Together”

Dan believes that collaboration and conflict—that’s right, conflict—are the basis for good design. The book itself evolved from his Surviving Design Projects card game. Dan joins us for this podcast to discuss his book, and his thinking around collaboration and managing conflict.

UIE Book Corner: Steve Portigal’s “Interviewing Users: How to Uncover Compelling Insights”

Steve’s book is a distillation of his years of experience conducting research with users. Somehow existing as both a handbook of sorts and as a casual conversation with one of the sharpest minds in the field, it’s a must-have for anyone thinking about the research side of things. Steve breaks down interactions with users to illustrate when, and how, to ask the right questions to uncover valuable insights.

Margot Bloomstein – Controlling the Pace of UX with Content Strategy

In some scenarios, getting a user to convert or react to a call to action is the desired outcome. It means your design and experience work. But if users are coming to and then quickly leaving your site, what are they really experiencing? If they don’t take the time to explore and discover they may not have any loyalty to you or the experience. And if you’re dealing in complex decisions, you want your users to take the time they need to fully understand and commit to their choice.

Christine Perfetti – Jumpstart Your UX Research Program

UX folks often have to sell the importance of the field to stakeholders. That’s also the case with user research. The costs and time associated with starting a research program, and actually interacting with users, are sources of a lot of friction. Organizations are now seeing the value in user research but it’s daunting to know where to begin. It’s also difficult to fit research into an already established process.

Stephen Anderson – Displaying Data in Digestible Ways

Culling through massive amounts of data is a headache. A dense table of aggregated data points can be useful in theory, but the manner in which it’s displayed is often a hindrance. Even more than that, showing that data in a chart or graph is confusing if it’s not effectively labeled. Data is useless when you can’t make good decisions from it.

Scott Berkun – Innovating on a Deadline

Everyone wants to be innovative, to be the next iPhone, or Google. Innovation in itself is a tricky proposition. There’s really no way to aim for it as a goal and it’s not something you can declare you’re going to achieve. Many companies and products have been innovative though, so there must be some way to do it.

UX Staffing and the Penny Stock Problem

When starting to grow a UX team, it’s tempting to shop for new team members with skills to tackle the UX challenges you have now. Unfortunately, now isn’t forever and it’s likely the challenges will change. UX suffers from something I like to call the penny stock problem. Imagine you’ve bought a really cheap stock […]