Articles about Scenarios

• Context-Rich Scenarios Make UX Projects Manageable 08/08/2012
  

  Jared M. Spool walks us through a scenario to improve the customer service reservation system for a hotel chain.

• Designing What's Never Been Done Before 07/10/2012
  

  Jared Spool discusses how creating working scenarios and employing a studio workshop make for a great process to get to solid innovative designs.

• Designing with Scenarios: Putting Personas to Work 07/29/2011
  

  Kim Goodwin focuses on 2 questions: Do you need data to effectively do scenarios and what's the difference between scenarios and storyboarding?.