Day 3: Honing Your Usability Testing Skills

Janice (Ginny) Redish, Redish & Associates

Usability testing is the best way to find out if what you are developing works for users. Most companies, universities, and government agencies are regularly conducting usability tests. But many clients tell us they need help. Every week we hear questions like these: Are we getting the most out of every test? Are we as prepared as we should be? Is our design team receiving the information they need from the test results?

The better our skills are at conducting usability tests, the more valuable the results will be to our organizations. What can we do to hone our usability testing skills?

To answer that question, we turned to Ginny Redish to present her popular seminar on Day 3 of the UIE Roadshow. Ginny has put together a fabulous seminar designed explicitly to improve your usability testing skills. As one of the premier usability experts in the field, Ginny Redish has helped dozens of companies and agencies bring usability testing into their processes. Whether you've been conducting usability tests for years or you're just starting out, you'll learn insightful tips and effective techniques from her years of experience.

In this session, you'll learn:

Ginny knows that the best way to hone your skills is to have constant practice. That's why this seminar is packed with hands-on exercises. With her case studies, you'll have ample opportunities to:

This seminar has plenty of discussion time built in – it's critical to ensure you can adapt these new techniques to your own practice. You'll have the opportunity to describe your biggest issues and have complete access to Ginny's years of expertise. After all, she wrote the book on usability testing.

Who Should Attend

This is the best usability testing refresher you can ever attend. It's perfect for product managers, designers, engineers, and technical writers who are just starting out with usability tests. Or, if you have already conducted some tests but want to refine and hone your skills, attending this course is a great way to ensure you get the most out of each test. This will be one of the most valuable courses you'll ever take.

Plus, a detailed seminar booklet!

In addition to the entertaining presentation, discussions, and interactive exercises, you will receive a detailed seminar booklet, including all of the slides. An appendix in the seminar booklet includes many samples and examples, such as a screening questionnaire, confirmation letter, release form for videotaping, note-taking template, and so on, that you can use or adapt for your own usability tests.

UIE Roadshow Seminar Recommendations: If you're interested in Ginny’s full-day seminar, you’ll want to kick-off your week at Kate Gomoll and Ellen Story’s Field Research seminar on Day 1. You’ll also want to attend Kim Goodwin’s Persona Development seminar on Day 2 of the Roadshow.