UIE Web App Masters Tour: Now hear this: 15 Hours of Audio Recordings from 11 Masters Listen to them OnDemand

Expert Speakers

For the UI12 conference, we’ve sought out experts who have the most advanced thought on the topics designers want to hear. We’ve recruited a fabulous group of speakers, ready to help you solve your biggest design problems.

UI12 Keynote Speaker

Jared M. Spool, Founding Principal, User Interface Engineering

Jared M. Spool

Jared M. Spool is the founder of User Interface Engineering, the largest usability research organization of its kind in the world. If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective and knowledgeable communicator on the subject today. He’s been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual UI Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time. He is author of the book, Web Usability: A Designer’s Guide.

  • On Tuesday, November 6th, Jared M. Spool will give the UI12 Keynote Presentation.
  • On Thursday, November 8th, Jared Spool and Joshua Porter will present UIE's latest research in New Perspectives in User Experience Design.

UI12 Spotlight Plenary

David Armano, VP Experience Design, Critical Mass

David Armano

As Vice President of Experience Design for Critical Mass, David has the privilege of leading talented interdisciplinary teams across a variety of clients while leveraging his background as a creative problem solver and strategic thinker. David has over 14 years experience in the creative field with the majority of his time spent in digital marketing and experience design.

An active thought leader in the design industry, David authors the popular Logic + Emotion blog currently ranked in the top 20 media + marketing blogs according to Advertising Age. David’s writing and visual thinking has been cited by Forrester, The Boston Globe and landed him in BusinessWeek on several occasions including their “Best of 2006”.

Prior to Critical Mass, David spent time as a creative lead at notable firms such as Digitas and Agency.com—putting in a combined tenure of 8 years in the large digital agency environment. He led multiple initiatives for clients such as HP, Allstate, Fifth Third Bank, Miller Brewing, Grainger, and Bally Total Fitness. Previously, David earned his interactive stripes working with The Chicago Tribune on their site initiatives.

  • On Thursday, November 8th, David Armano will present the Spotlight Plenary, The Fuzzy Tail.

Scott Berkun, scottberkun.com

Scott Berkun

Scott is the best selling author of The Art of Project Management (O’Reilly 2005) and the upcoming The Myths of Innovation (O’Reilly 2007). He worked at Microsoft from 1994-2003, was a manager on the Internet Explorer team (contributing to v1.0 to 5.0). Since 2003 he works as an independent consultant, speaker and author, and teaches a course on creative thinking at the University of Washington. He writes about management, design and innovation at Scottberkun.com.

Kevin Cheng, Senior Interaction Designer, Yahoo!

Kevin Cheng

By day, Kevin is a senior interaction designer with Yahoo! Maps and Yahoo! Local. By night, he is the co-creator of OK/Cancel, believed to be one of the top five web comics on usability and design. At Yahoo!, Kevin combined his experiences and introduced the use of comics for conveying new product ideas and concepts. Previous to Yahoo!, he worked as a senior human-computer interaction consultant at Trilogy for clients such as Sun Microsystems, British Airways, SGI, and Principal Financial Group and also contracted with Adaptive Path.

Kevin holds a Masters degree from University College London in Human Computer Interaction and Ergonomics and has presented at SIGCHI, UXNet London, and Hong Kong UPA. His work in communicating interaction design issues through comics has appeared in numerous textbooks as well as the bimonthly Interactions magazine.

Larry Constantine, Chief Scientist, Constantine & Lockwood

Larry Constantine

Larry Constantine, IDSA, is an award-winning designer specializing in interaction design and techniques for enhancing user performance in complex performance-critical applications. A persistent innovator with a string of patents in human-machine interaction to his credit, he is an internationally recognized leader in design methodology and product usability. With Lucy Lockwood, he developed usage-centered design, the widely practiced model-driven process based on essential use cases. He has published more than 150 articles and papers and 17 books in both the human sciences and computer sciences, including, with Lucy Lockwood, Software for Use, winner of the Jolt Award as best book of 1999. His papers have been widely reprinted and his books have been translated into nine languages.

Highly regarded as a presenter and teacher, he has taught in 20 countries and keynoted numerous international conferences. His clients have included leading technology companies around the world. He is Chief Scientist with Constantine & Lockwood, Ltd., the design, training, and consulting firm he co-founded, and director of LabUSE, the Laboratory for Usage-centered Software Engineering, a research and development group based at the University of Madeira, Funchal, Portugal.

Kim Goodwin, VP Design and General Manager, Cooper

Kim Goodwin

Kim's design expertise and teaching skill have made her a top-rated presenter at many of User Interace Engineering's events. She applies her years of experience as a creactive director to ensure excellent delivery of Cooper's design, consulting, and training services. Kim has played a major role in developing Cooper's Goal-Directed methods and has led the effort to turn those methods into the Cooper U Interaction Design curriculum. Kim has led a wide range of design projects, from e-commerce applications to information appliances, IP telephony systems, and healthcare applications.

Gerry McGovern, Gerrymcgovern.com

Gerry McGovern

Gerry McGovern is widely regarded as the number one worldwide authority on managing web content as a business asset. In 2004, Gerry was included in the 100 most influential figures in e-commerce in the UK and Ireland, as part of "An Internet Decade", which was organized by NOP World and E-Consultancy. In 2000, he received the Web Ireland Internet Industry Person of the Year award.

Gerry McGovern has spoken, written, and consulted extensively on web content management issues over the last decade. His areas of specialty are writing and laying out content for the Web, information architecture design (metadata, classification, navigation, search), and development of a content management strategy, for which he has created a proprietary methodology.

In October 2001, he published two books, entitled: Content Critical and The Web Content Style Guide. Design Research News stated that Content Critical, "should be on the reading list of every course in web design." Since 1996, Gerry has written New Thinking, a widely read weekly e-mail newsletter covering the role of content on the Web.

Rolf Molich, Founder, DialogDesign

Rolf Molich

Rolf Molich owns and manages DialogDesign, a small Danish usability consultancy. Rolf created and coordinated the comparative usability evaluation (CUE) studies which offer advanced usability practitioners the valuable insights necessary to improve their usability testing practices. In these groundbreaking studies, more than 40 professional usability teams tested the same applications.

Rolf was a principal investigator in the Nielsen Norman Group's large-scale usability test of 20 US e-commerce websites involving more than 60 users. He has worked in usability study since 1984, is the co-inventor of the heuristic inspection method (with Jakob Nielsen), and is the author of the best-selling Danish book User Friendly Computer Systems, which has sold 25,000 copies to date.

Cameron Moll, Principal Interaction Designer, LDS Church

Cameron Moll

Co-author of CSS Mastery and author of Mobile Web Design, Cameron Moll creates meaningful web interfaces that harmonize utility and presentation. His work or advice has been featured by Forrester Research, Communication Arts, National Public Radio (NPR), and many others. He speaks on user interface design at conferences nationally and internationally, and amid all this he still finds time to play ball with each of his four sons.

Cameron is currently employed as Interaction Design Manager for the LDS Church, helping manage the many websites and applications of an organization with more than 12 million members worldwide. Cameron and his wife Suzanne reside in Salt Lake City, Utah.

Christine Perfetti, Director, Business Planning & Strategy, User Interface Engineering

Christine Perfetti

Christine is responsible for User Interface Engineering's business strategy initiatives. She manages UIE's events and training business development and helps to ensure coordination of affiliates.

As one of the most requested instructors at User Interface Engineering, Christine has worked with dozens of companies on their toughest web design problems. With her extensive knowledge of human factors, task design, user recruitment, and usability testing practices, Christine has been a top-rated presenter at CHI 2001- 2005, the UIE Research Forums, and STC regional conferences. She has also taught Human Factors at the Tufts University Gordon Institute for Engineering Management.

Christine previously worked at Fidelity Investments, where she was an influential member of their highly-talented instructional design team. At Fidelity, she specialized in the areas of corporate training, instructional design, project management, and web-site design and development. She received her Master’s degree in Experimental Psychology from Brown University.

Joshua Porter, Director of Web Development, User Interface Engineering

Joshua Porter

Joshua is responsible for overseeing the development of the User Interface Engineering's web sites, managing UIE's top notch team of web developers. Josh is also a leading member of UIE's research team and has written extensively on such topics as Web 2.0, Ajax, web standards, and on-site search systems. Josh shares many of his design thoughts and commentaries on his personal blog: Bokardo.com.

Josh received his Master’s degree in Information Technology and his Bachelor’s degree in Computer Science from Rensselaer Polytechnic Institute. He brings with him extensive experience and knowledge in the areas of human factors, usability testing, and web site design and development.

Luke Wroblewski, Principal Designer, Yahoo! Inc.

Luke Wroblewski

Luke Wroblewski is an experienced interface designer, strategist, and author. He is currently a Principal Designer at Yahoo! Inc. and Principal of LukeW Interface Designs, a digital product design consultancy he founded in 1996. Luke has authored a groundbreaking book on Web interface design principles, Site-Seeing: A Visual Approach to Web Usability, as well as numerous articles featured in his own online publication, Functioning Form. Luke is a member of the board of directors of the Interaction Design Association and a frequent presenter on topics related to Web Design.

Previously, Luke was the Lead User Interface Designer of eBay Inc.’s platform team. At eBay, he led the strategic design of new consumer products and internal processes including design pattern and creative asset management systems. Luke also taught interface design courses in the Graduate School of Library and Information Science at the University of Illinois and worked as a Senior Interface Designer at the National Center for Supercomputing Applications (NCSA), birthplace of the first popular graphical Web browser, NCSA Mosaic.