Meeting Design for the Design Process
Get the most out of your team’s design meetings, whether you’re part of the team or leading it.
When they work poorly, meetings are unproductive and frustrating, taking us away from doing our work. Yet a well-crafted meeting brings a group’s arsenal of verbal, visual, and physical human communication styles to solve hard problems. Meetings aren’t perfect, but without them, we guarantee misunderstandings, missed deadlines, and feelings of isolation.
Kevin will help you apply the same amazing design thinking into crafting your meetings as you put into your web sites and applications. He’ll show you proven techniques, such as adding constraints, limiting time periods, and sketching ideas, that have enhanced how meetings progress and the results they produce.
Kevin’s assembled a fabulous collection of meeting frameworks to handle different objectives. You’ll learn how to solve specific problems with 15-minute mini meetings or explore entire problem spaces in productive, inspiring multi-hour workshops. He’ll talk about the importance of good facilitation and how to do it while you keep your agenda biases in check.
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Designing for Mice and Men
A look at important user experience design principles for devices, browsers, and TVs.
Applications now have to live across a spectrum of devices. At the extreme we can either build one interface that spans them all or build very custom interfaces for each device. This presents challenges in how we design our interfaces.
The good news is the same universal design principles hold true whether we are using our hands, fingers, mice, trackpads, remotes or keyboards. They also hold true whether we are viewing them on a mobile device, tablet, laptop or across the room on a TV. Some design principles are more important for devices than for a web application. And certain design patterns are more critical to a TV experience than to a mobile experience.
Bill explores interaction design patterns and idioms that are emerging across a range of devices and extracts the key design principles at work across all. You’ll explore best practices and guidelines for designing rich experiences across the spectrum of devices available to our applications today.
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Input: Moving Beyond Forms
LukeW Ideation + Design
Get what you need from your users without burdening them with painful pages of data fields.
A web app can’t exist without the user’s input. We need the data, but do we need the form? Traditional web forms, made up from text fields, radio buttons, check boxes, and a submit button, have been the mainstay of application design. Thankfully, new approaches for input now give designers more to work with and create better experiences.
Today’s rich interaction techniques, move us beyond the static submit-and-refresh page model, delivering users real-time feedback and providing lightweight interactions. With these tools, we increase the quality and accuracy of user inputs, and reduce the users’ pain. What was a static form now becomes an engaging conversation.
Luke will explore several novel ways web applications can collect user input, through both mobile devices and desktop software, without forcing users to complete lengthy sequential forms. He’ll provide detailed research-based solutions that articulate not only the “how” but the “why” as well. You’ll walk away with practical web form design solutions you’ll immediately put to use.
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Culture: You’re Soaking In It
See how understanding differences leads to innovation as we look through the lens of culture.
Culture is everywhere we look, and (perhaps more importantly) everywhere we don’t look. It informs our work, our purchases, our usage, our expectations, our comfort, and our communications. We hear a lot about cultural factors but what does that really mean?
For our work, we think of culture as a lens. By looking through this lens, we understand how we’re different than the disciplines we collaborate with or the values our users hold. Steve will explore the ways we experience, observe, and understand diverse cultures to foster successful collaborations, usable products, and desirable experiences.
You’ll discover how your users’ culture helps you innovate great new stuff, instead of just fixing problems you already know exist. Steve will show you a panorama of different cultures, from organizations to regions, that can inform how you collaborate with and design for users, colleagues, and vendors.
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Keynote Presentation: The Unintuitive Nature of Creating Intuitive Designs
User Interface Engineering
Discover what it means when your users are asking for your designs to be more ‘intuitive.’
It’s easy to make a design that’s unintuitive: just fill the screen with inscrutable menu options and commands alongside confusing text and images. Unfortunately, nobody ever asks for that.
To make your design intuitive is, ironically, not intuitive. You need to step back from your own thinking and look through the eyes of your users, learning about their experience and expectations. Only then will you see what’s working and what’s frustrating.
Jared will show you what’s behind your users’ for a more intuitive design. You’ll learn easy techniques to discover where frustrations happen in your design and how to turn them into delightful experiences for your users. You’ll also see why you need to look at the way you change your design, to ensure users embrace your changes.
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The Many Uses of Application Maps
Two Rivers Consulting
Quickly pinpoint why your application’s navigation is complex and what you can do about it.
Sometimes, an application’s navigation can feel a bit like a closet. Things hang there that don’t belong and we can’t find what we want. Over time, changes and modifications force the user to memorize and understand an arcane logic. That’s when complexity emerges and everyone starts to demand a better design.
Hagan will show you a novel and fun way to explore the navigation of your application, by relying on an old tool: the map. Her visualization technique opens up your navigation, so you can see things about your design that you’ve never noticed before.
Using her mapping technique, Hagan will show you how she’s found critical missing elements to the design, which were making it harder for the users and for the designers. You’ll see how to show everyone in your organization the overall structure of your application, how users move through the screens to accomplish tasks, and where new navigation needs to go.
The Business Case for (or Against) UX
Make a connection between your UX practices and the value they create for your organization.
Explore user experience from the perspective of a user whose needs are frequently misunderstood: the people who decide to invest (or not!) in our projects. UX is only valuable to its investors when it makes economic sense. Brandon will explore where and why UX gains value and how that value connects to the processes and tools we currently use (or should use).
See how tools, like conversion funnels and the peak-end rule, will help you integrate strategy, design, and operations. You’ll learn how to involve methods, such as piloting and sensitivity analysis, on the front-line of your user experience efforts.
Return to your office with a mindset that helps you understand and empathize for the champions, partners, and detractors of UX that you work with. You’ll have some cool new methods to start you on your way to becoming a true triple-threat — someone who fully gets users, digital design, and business value.
UX leaders bring out the best in their team. What does it take to become a leader?
Great design is driving business more than ever before. At the forefront are the newest generation of leaders: people who’ll motivate others to create those outstanding experiences through shared goals and accomplishments.
Kim will explore how we develop a broad view of what a UX leader is and how we develop both practice leadership and change leadership skills. Since leadership is a skill set, not a job title, the next generation of UX leaders will come from many disciplines and have many roles. They’ll know how to bring out the best in the designers, developers, researchers, and product managers they work with.
You’ll see how a great UX leader is instrumental in transitioning their organization from one that believes design is nice to have to one that believes UX lies at the core of good business. Moving an organization that fears taking risks to one that accepts reasonable, mitigated risks they learn from. You’ll see how you can become a leader like that within your own organization.
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Design Challenges, CSS Answers
Stephanie (Sullivan) Rewis and Greg Rewis
Tips and techniques for exploring the creativity inherent with the newest CSS3 capabilities.
We’ve all seen designs that take our breath away. In the past, these beautiful designs, when translated to the web, were often very image-heavy. In addition to slower load times, there was less effective SEO and decreased accessibility on top of the production bottlenecks caused by inevitable client changes. Rounded corners or drop shadows could cause a front-end developer to run shrieking from the room.
The evolution of CSS answers many of these design challenges. Stephanie and Greg will focus on some of these common design and UI challenges. Using real-world examples as a back drop, they will demystify new CSS3 capabilities and explore their creative possibilities.
Among the many tips and techniques, Stephanie and Greg will show you how to harness powerful new selectors that make your code more light-weight, and reduce bandwidth and http requests. You will see how to eliminate “image overhead” through the use of gradients, borders, rounded corners and shadows, as well as how to create impressive UI enhancements using pseudo-class transitions.