Hugh Beyer portrait

Getting Started with UX Inside Agile Development

Hugh Beyer, Incontext | April 23, 2012 | 8:30 am - 5:30 pm


Hugh’s Full-Day Workshop Agenda

Morning

Bringing UX to your Agile team

  • What is Agile, including its benefits, challenges, and leverage points
  • Proven techniques to help your Agile team understand why UX is valuable
  • Why designing for work is more powerful than focusing on features

Infusing Agile projects with awesome customer data

  • Practical ways to gather information and get ahead of development
  • How contextual inquiry delivers data-driven insights that improve your designs
  • Methods for watching users work and then designing to improve their experiences

Afternoon

Creating data-driven prototypes

  • How to use interpretation sessions for analyzing contextual data
  • Why paper prototypes work and how to get the most out of them
  • Tips for involving stakeholders and teams into the prototyping process

Using UX insights to write Agile stories

  • The magic of UX for teams using advanced techniques, like Kanban
  • How to write stories from requirements docs and interpreted data
  • How to write stories in bite-sized chunks, suitable for sprinting

Integrate UX into Agile

Traditionally, UX isn’t built into Agile. But by adapting collaborative design techniques, you can become an integral part of the Agile process.

Design for the User’s Context

By gathering contextual data on — and building for — how people actually work, your teams will understand your design decisions and rally around them.

Write UX Stories for Agile Development

Help your Agile team deliver effectively by writing stories that describe the user experience as small, actionable inputs with expected outcomes.


Applying Contextual Design to Agile Development

If you’re part of an Agile development team that doesn’t quite (yet) understand the value of UX design, then don’t miss this workshop. Because Hugh will teach you how to use the right language, data, and methods to make Agile and UX play nice together in your day-to-day work.

He’ll explain the background of Agile, including its traditional definitions of “customers” and “delivery.” That way, you can shift your mindset to design for the practice of work and begin applying user-centric design to your project efforts.

You’ll find out how to gather contextual data on how people work as a necessary prerequisite to both your prototyping efforts and getting team buy-in. Under Hugh’s lead, you’ll walk through the structure of contextual inquiries as a technique to collect data on a singular design problem.

Finally, you’ll translate what you’ve learned through inquiries and paper prototyping to your team’s Agile process. And, ultimately, by learning to write bite-sized user stories, you’ll demonstrate that UX is truly a vital aspect to both focused progress and successful delivery.

You’ll learn how to:

  • Build bridges with Agile development teams that don’t yet embrace UX.
  • Observe how people work as a first step toward designing applicable solutions.
  • Interpret data collected during contextual inquiries and begin thinking about design.
  • Create paper prototypes that address small chunks of a user’s experience.
  • Write focused user stories that include data gleaned from contextual inquiries.
  • Break down existing user stories into bite-sized chunks that teams can build.

Hugh Beyer, Contextual Designer

Hugh Beyer portrait

As founder and CTO of InContext Design, Hugh Beyer is no stranger to the nuanced balance between user experience and development. He’s renowned for coaching designers and engineers to let go of their heated opposition to one another and learn to love collaboration — and all to make technology work better for its users.

In fact, Hugh pioneered the notion of UX design for the practice of work. Companies and universities worldwide regularly use his book, Contextual Design: Defining Customer Centered Systems, to integrate customer-centered techniques into their traditional development processes. And now Agile development teams are doing the same with his latest publication, User-Centered Agile Methods, to more fully embrace UX in their processes.

Just spend one day with Hugh and you’ll understand the landscape of Agile, work smarter within it, collaborative better with your team, and design more intuitive experiences that help end-users work better.