Mobile changes everything about how we conduct usability research. Learn the latest mobile-specific techniques for interviewing, gathering data, and involving your entire team.
Mobile testing might mean conducting research “in the wild” or having users bring their own devices. See how to adapt classic desktop testing to your mobile apps.
Dispel your fears about real-time live broadcasts, face-video studies, or walk-around research. And hear about techniques that enrich UX over the long-term, too.
User behavior influences technology, business, and marketing choices. Determine ways you can make data collection a regular part of your development lifecycle.
A plan for mobile study
Your users, teams, and stakeholders will benefit from the tests you set up and lead.
Toolkit for conducting
Start using mobile-specific tools like dScout, SurveyGizmo, SMS, or
A repeatable process of learning
Navigate everything from prioritizing prototype tests to recruiting
A comfort with studying user emotion
Discover the relationship between users’ feelings toward an app and their
Cyd will facilitate small-group and individual activities to hone your research and interview techniques. Wear comfortable walking shoes; you’ll need them for observing mobile
Perhaps it’s her poetry influence that makes Cyd Harrell’s usability coaching feel as artful as it is scientific. Regardless, people love learning from her—as you’ll soon find out for yourself.
Cyd was the VP of Research for SF-based UX design firm Bolt|Peters until June 2012, when Facebook acquired the company. While there, she helped clients such as Sony, Volkswagen, and Rdio to conduct remote research and real-time usability studies. Before that, she the led desktop experience and design standards groups at Charles Schwab.
Cyd also is renowned for building communities, which she’s done in San Francisco (as co-founder of Women on the Web), and at Code for America (where she’s a mentor). She’s also an advisor to ethnio, a product that helps people recruit research participants.
Until you attend her workshop, go ahead and benefit from Cyd’s masterful knowledge of mobile-UX research by following her on Twitter @cydharrell.