UIE Virtual Seminar Presentation

The Analysis Toolbox: Making Sense of Usability Test and Field Study Data

Jared M. Spool

Jared M. Spool, User Interface Engineering

Length: 90 Minutes

Price: $129.00 (includes handout)

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Would you like to have lifetime access to the most groundbreaking thinking in the world of Experience Design? Instead of traveling to a training course, you and your colleagues can hear the latest insights on the most important design topics right from your office.

Watching a UIE Virtual Seminar couldn't be simpler. You'll view the presentation in your web browser and listen to it with your computer speakers. (We've tested the seminar using Firefox and Internet Explorer on both Macs and PCs with great success.) All you'll need is a web browser equipped with the Macromedia Flash Player (version 6 or newer) and a connection to the Internet.

Here is your opportunity to learn the design, information architecture, and usability insights used by today’s most successful web sites. UIE's monthly Virtual Seminars will give you the chance to hear the latest perspectives in the world of design from the field's premier experts.

Instead of traveling to a training course, you and your colleagues can hear the latest insights on the most important design topics right from your office for only $129. You'll watch the presentation on your PC screen. We encourage attendees to gather as many people from their organization to watch together.

Seminar Description

Are you overwhelmed by the incredible amounts of data you're left with after performing a field study or usability test? Can you effectively analyze the data you've collected, and use your findings to successfully guide your product development process?

Field studies and usability tests produce a vast amount of quality data. However, these techniques produce a vast, often overwhelming, amount of quality data. Interacting with users provides great insights, but making sense of what you've learned is often a huge challenge that many teams find difficult to overcome.

Part of the secret to good data analysis is preparing properly *before* the study begins. Preparing a good set of focus questions, putting together data collection worksheets, and carefully studying participant recruitment will simplify the post-observation analysis. This in turn will help you understand how to spend your observation time more productively. In the first part of this presentation, Jared will walk through these techniques, providing examples as we prepare for a real study.

Once you've collected your observational data, the next challenge is to turn it into information the team can act on. In the second part of our seminar, Jared will explain some classic techniques for turning qualitative observations into quantitative analysis. He'll demonstrate participant pairing to extract attributes, attribute ratings, Pugh diagrams, and the K-J Analysis technique. All of these are essential tools for any team's analysis toolbox.

Instructor Biography

Jared M. Spool founded User Interface Engineering in 1988, and has built the company into a leading research, training, and consulting firm specializing in usability and experience design. He has been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual User Interface Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time.

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