UIE Web App Masters Tour: Now hear this: 15 Hours of Audio Recordings from 11 Masters Listen to them OnDemand


This year's Summit was a huge success. If you didn't get a chance to attend, you can still experience the Summit with our conference proceedings CD. This CD contains 14 audio recordings from the Featured Presentations, Keynotes and New Perspective Talks and 10 presentation books with hundreds of pages. Read more about the CD on the CD Proceedings Page.

We're already planning for the 2010 Summit and will announce the dates and location in the fall of 2009.

Expert Speakers


If you've looked at our speaker list, you'll know this is an amazing group. We started working on assembling this group way back in the beginning of 2008. We attended conferences all over the world, looking for those folks who really knew their stuff and were awesome presenters—two critical qualities for people delivering the in-depth seminars and sessions at the Summit. Many are considered, but few are chosen.

The list below are the best of the best. You won't see any other event with this much brain power in one place. With all of them converging on Newport Beach, it's guaranteed to be an amazing event.

This conference exceeded my expectations. High quality speakers, location and attendees.—Mike P.

Web App Summit Keynote Speakers

Tony Hsieh, CEO, Zappos

Tony Hsieh

Tony originally got involved with Zappos.com as an advisor and investor in 1999, about 2 months after the company was founded. Over time, Tony ended up spending more and more time with the company because it was both the most fun and the most promising out of all the companies that he was involved with. He eventually joined Zappos.com full time in 2000. Under his leadership, Zappos.com has grown gross merchandise sales from $1.6M in 2000 to $840M in 2007 by focusing relentlessly on customer service.

Tony focuses on continuing to grow the business at a rapid pace while maintaining the culture and feel of a small company. Prior to joining Zappos, Tony co-founded Venture Frogs with Alfred Lin. Venture Frogs is an incubator and investment firm that invested in Internet startups, including Ask Jeeves, Tellme Networks, and of course, Zappos.com. Prior to Venture Frogs, Tony co-founded LinkExchange, an advertising network that was successfully sold to Microsoft for $265M in 1998.

  • On Monday, April 20, Tony be will be giving the keynote presentation

Check out Tony's blog posts or follow Tony on Twitter

Jared M. Spool, Founding Principal, User Interface Engineering

Jared M. Spool

Jared M. Spool is the founder of User Interface Engineering, the largest usability research organization of its kind in the world. If you’ve ever seen Jared speak about usability, you know that he’s probably the most effective and knowledgeable communicator on the subject today. He’s been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers.

Jared spends his time working with the research teams at the company, helps clients understand how to solve their design problems, explains to reporters and industry analysts what the current state of design is all about, and is a top-rated speaker at more than 20 conferences every year. He is also the conference chair and keynote speaker at the annual UI Conference, is on the faculty of the Tufts University Gordon Institute, and manages to squeeze in a fair amount of writing time. He is author of the book, Web Usability: A Designer’s Guide.

  • On Wednesday, April 22, Jared Spool will be giving the keynote presentation

Follow Jared on Twitter and check out the UIE blog - Brainsparks.

UIE Web App Summit Full-day Workshop Speakers

James Box, User Experience Consultant, Clearleft

James Box

A self-confessed ‘user experience professional’, James works for Clearleft in the jolly seaside town of Brighton, England. Part information architect and part interaction designer, when he’s not crafting sandcastles on the beach, James crafts websites that are fun and easy to use. Thinking about who he’s worked with makes him feel old and grumpy. But give him a few drinks and he’ll prattle on about his work as a Government agent (DirectGov and the HMRC), his telly-box contacts (like the BBC and Channel 4) or how he remembers when all these social networks were just fields.

Dan Brown, Founder and Principal, EightShapes

Dan Brown

Dan Brown is a founder and principal at EightShapes, LLC, a user experience consulting firm based in Washington, DC that has engaged with clients in telecommunications, media, education, health, high-tech, and other sectors. Dan has been practicing information architecture and user experience design since 1995.

Prior to founding EightShapes, Dan consulted with organizations ranging from the US Postal Service, the World Bank, and the Federal Communications Commission to USAirways, FirstUSA, and Fannie Mae. From 2002-2004, Dan was a Federal employee, leading the content management program for the Transportation Security Administration. His portfolio includes work on public-facing web sites, intranets and extranets, and addresses most aspects of the user experience, from information architecture and content strategy to interaction and interface design.

Dan is a frequent speaker at the IA Summit and has written numerous articles for Boxes and Arrows, UX Matters, the CHI Bulletin, and Interactive Television Today. Dan also wrote a book on user experience deliverables - Communicating Design (New Riders, 2006)Review Dan's extensive list of publications.

Dan is very active in the local Washington, DC information architecture community, organizing regular workshops and bimonthly reading groups.

Check out Dan Brown's web site Greenonions.com.

Nathan Curtis, Founder and Principal, EightShapes

Nathan Curits

Nathan Curtis is a founder and principal at EightShapes, LLC, a UX consulting firm based in Washington, DC. His interests include information architecture, interaction design, and documentation systems for design and deliverables. He has created a modular, component-based documentation system that has been adopted by many large-scale UX teams, and conducted in-house workshops for clients including Comcast, Sun, Discovery, Sprint, Cisco, eBay, Embarq, AutoTrader.com, BlueShield CA, and Marriott.

Prior to founding EightShapes, Nathan led efforts at Sprint Nextel, Inc for projects that include ecommerce shopping and checkout, content management and programming, account management and bill pay, and web portals for wireless device data synchronization.

Before Sprint Nextel, Nathan was a principal owner at BIG fish in Washington DC from 2000-2003. He lead user experience projects for federal and corporate clients via services that included information architecture, user interface design, graphic design, usability engineering, and application development.

Nathan also enjoys discovering the potential of many IA software tools, including Microsoft Visio, Adobe InDesign, Adobe Fireworks and Adobe Illustrator and blogs on design and documentation.

Follow Nathan on his blog or on Twitter.

Derek Featherstone, Founder, Further Ahead

Derek Featherstone

Derek Featherstone is an internationally-known authority on accessibility and web development, and a respected technical trainer, and author. As founder of Ottawa based Further Ahead, he has been an in-demand consultant to government agencies, educational institutions and private sector companies since 1999.

His wealth of experience and insight as both a web developer and accessibility consultant enables him to provide audiences with immediately applicable, brilliantly simple approaches to everyday challenges in web site and application design. He serves as Lead of the Accessibility Task Force of the Web Standards Project, is also a member of the DOM Scripting Task Force and comments on a variety of subjects at the popular boxofchocolates.ca. He speaks regularly around the world on the topic of accessibility and is recognized as a thought leader in this highly specialized field.

Follow Derek on Twitter or through his blog.

Robert Hoekman, Founder, Miskeeto

Robert Hoekman

Robert Hoekman, Jr., is the founder of Miskeeto, a product development and web design consultancy focused on socially conscious projects that improve the world.

He’s a passionate and outspoken interaction designer, writer, and user-experience evangelist who has written dozens of articles and has worked with Seth Godin (Squidoo), Adobe, Automattic, United Airlines, DoTheRightThing.com, Go Daddy Software, and countless others to create superior user experiences for a wide range of audiences. He also gives in-house training sessions and has spoken at many industry events, including Adobe MAX, An Event Apart, SxSW, Future of Web Design, and others.

Robert is the author of the Amazon bestseller Designing the Obvious (New Riders), which focuses on seven guiding principles of great web-based software and how to leverage them in any real-world project, and Designing the Moment (New Riders), a collection of stories from real projects that show how to put web design principles into action. Learn more about Robert through his blog.

View Robert's blog or follow him on Twitter.

Molly E. Holzschlag, President, Molly.com

Molly Holzschlag

Molly E. Holzschlag is a well-known Web standards advocate, instructor, and author. She is the former Group Lead for the Web Standards Project (WaSP) and an invited expert to the HTML and CSS working groups at the World Wide Web Consortium (W3C).

Via each of these roles, Molly works to educate designers and developers on using Web technologies in practical ways to create highly sustainable, maintainable, accessible, interactive and beautiful Web sites for the global community.

Among her thirty-plus books is the The Zen of CSS Design, co-authored with Dave Shea. The book artfully showcases the most progressive csszengarden.com designs. A popular and colorful individual, Molly has a particular passion for people, blogs, and the use of technology for social progress.

Visit Molly's blog via her web site or follow her on Twitter.

Riccardo La Rosa, Director of Solutions Architecture , Isobar

Riccardo La Rosa

Riccardo La Rosa (top) helps clients gain customer insights to develop competitive advantages for their businesses online and offline.

Before joining Isobar, Riccardo spent 10 years at Molecular where he helped clients understand the current Web 2.0 landscape and determine which opportunities are going to be the most effective for their business. Riccardo has over a decade of experience in architecting, designing and building innovative solutions on the Web. With roots in software engineering, Riccardo has worked with clients such as adidas, Bank of America, Coca Cola, Fidelity, McGraw-Hill, Reebok, and Staples. Over the years, Riccardo has developed a deep knowledge in the financial, retail and manufacturing industries. A popular speaker, Riccardo has presented at AjaxWorld, WebBuilder 2.0 and Enterprise Architect Summit, among others. He is also been quoted on several online and offline publications including iMedia Connection.

He holds a Master of Science Degree in Electronic Engineering from Università di Padova, Italy.

Steve Mulder, Director of Emerging Interactions, Molecular

Steve Mulder

Steve Mulder leads the Emerging Interactions practice at Molecular, an interactive agency with offices in Boston, New York, and San Francisco. He works with companies such Adidas, HumanaOne, TripAdvisor, and Reebok to answer the core question: How do our interactions with customers change in the world of social media, social networking, rich interfaces, openness, and new digital interfaces?

Steve’s expertise covers user research, information architecture, interaction design, and usability, and he is the author of The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web. For more information on Steve, visit his web site, Muldermedia

Follow Steve on Twitter or check out his web site.

Richard Rutter, Co-founder and Production Director, Clearleft

Richard Rutter

Richard Rutter is a information architect living in Brighton, England. He specialises in user-centered design with a particular emphasis on accessibility and web standards. Richard is an accomplished technical editor and has contributed to numerous books including Beginning CSS Web Development and HTML Utopia.

Richard is a specialist in web accessibility and co-wrote Web Accessibility: Web Standards and Regulatory Compliance. Richard also co-wrote Blog Design Solutions in which he explains how to design your own weblog application. Richard's writings features regularly in magazines such as .Net.

Before setting up Clearleft, Richard worked as the project lead on Multimap's hugely successful public site. He was responsible for rebuilding Multimap.com to web standards, a cost saving move which made the site more accessible and faster.

Richard massages his ego at Clagnut where he witters on about web design, mountain biking and typography.

Visit Richard's web site or follow him on Twitter.

Luke Wroblewski, Senior Director, Yahoo! Inc. and Principal, LukeW Interface Designs

Luke Wroblewski

Luke is an internationally recognized Web thought leader who has designed or contributed to software used by more than 600 million people. He is currently Senior Director of Product Ideation & Design at Yahoo! Inc. where he leads the design of the world’s most accessed Web page (Yahoo.com) and many other popular products including My Yahoo! and Yahoo! Buzz.

Luke is the author of two popular Web design books: Web Form Design (2008) and Site-Seeing: A Visual Approach to Web Usability (2002). He also publishes Functioning Form, a leading online publication for interaction designers. Luke is consistently a top-rated speaker at conferences and companies around the world, and is a co-founder and former Board member of the Interaction Design Association (IxDA).

Previously, Luke was the Lead User Interface Designer of eBay Inc.’s platform team, where he led the strategic design of new consumer products (such as eBay Express and Kijiji) and internal tools and processes. He also founded LukeW Interface Designs, a product strategy and design consultancy, taught interface design courses at the University of Illinois and worked as a Senior Interface Designer at the National Center for Supercomputing Applications (NCSA), the birthplace of the first popular graphical Web browser, NCSA Mosaic.

Follow Luke on Twitter or review his blog.

UIE Web App Summit New Perspectives Speakers

Bill DeRouchey, Director, Interactive Design, Ziba Design

Bill DeRouchey

Bill has over fifteen years of experience as a writer, information architect, product manager, coder, and interaction designer. With Ziba, he is fortunate to work on a variety of challenges, from handheld satellite radios and medical devices to community websites,interactive spaces and product architectures.

Bill also writes about the variety and history of interaction design in everyday experiences on his blog, Push Click Touch. He is determined to stretch how people think about interaction design, from beyond the pure digital to any interaction between humans and the artifacts they create.

Bill is based in Portland Oregon and loves the simplicity of the ukulele.

  • On Monday, April 20, Bill will deliver his New Perspectives presentation.

Check out Bill's blog or follow him on Twitter.

Brian Kalma, Director of User Experience, Zappos

Brian Kalma

Brian Kalma joined Zappos.com in 2003 and is responsible for Zappos.com's User Experience and Web Strategy. Brian focuses on ensuring anything that has an approval stamp in it truly supports the Zappos.com value proposition and is always "Zappos-like."

Before joining Zappos.com, Brian worked at Foote, Cone & Belding where he worked on the Dockers account. Before Foote Cone & Belding, Brian worked in media at J. Walter Thompson where he helped launch Tanqueray Ten gin.

Brian is currently mastering the hard level on Guitar Hero, loves 80's hair metal rock and has met Gary Coleman and John Stamos twice each. He lives with his two cats named Valentine and Ender after his favorite set of books, Enders Game, and his childhood stuffed animal bunny that has gone unwashed for 30 years.

  • On Monday, April 20, Brian will deliver his New Perspectives presentation

Follow Brian on Twitter.

Nate Koechley, Frontend Engineer and Designer, Yahoo!

Nate Koechley

One of the first web developers at Yahoo!, Nate Koechley has been instrumental in creating and defining the practice of Web Development and Frontend Engineering. Through evolving roles as developer, manager, and evangelist on both the development and user experience and design sides of the company, Nate has championed modern standards-based web development, a commitment to accessibility, code and pattern library creation, and open-source and blogging initiatives. Through it all, Nate focuses on the intersection and coordination of design and development, helping teams understand "why" in addition to "how".

Nate speaks worldwide about the intersections of Design and Technology, and blogs occasionally at http://nate.koechley.com/blog/.

  • On Wednesday, April 22, Nate will deliver his New Perspectives presentation

View Nate's blog or follow him on Twitter.

Joshua Porter, Founder, Bokardo Design

Josh Porter

Joshua Porter is the founder of Bokardo Design, an interface design and strategy shop focusing exclusively on social web applications. He recently wrote the book Designing for the Social Web (New Riders).

When he is not designing websites, Josh is speaking about it at conferences or writing about it at bokardo.com. He lets off steam by rock climbing and keeping up with his two year old.

  • On Wednesday, April 22, Josh will deliver his New Perspectives presentation

Visit Joshua's blog or follow him on Twitter.