The Aura, Excitement, and Energy of the UI19 Conference

Lauren Cramer

April 22nd, 2014

Registration now open for the User Interface 19 Conference.

Find out what’s going on. Find out what matters most.

 

Make Collaboration Happen, a Virtual Seminar with EightShapes’ Dan Brown

Adam Churchill

April 18th, 2014

Happy, productive teams may seem like a pipe dream to those who believe all designers are divas, project managers rush timelines, and bosses (or clients) expect the impossible. Dan Brown’s team at EightShapes has adopted behaviors, making their work transparent and effective. In Make Collaboration Happen, he’ll show you how he’s distilled these behaviors into a framework called the “4 Virtues of Collaboration.”

You’ll want to attend this seminar if you

  • Want to learn 6 different behaviors to become more collaborative on a daily basis
  • Have to interact with multiple stakeholders as a regular part of your job
  • Struggle to answer “who is doing what?”
  • Don’t want another collaboration tool, but instead a methodology you can actually use

If you want to improve the way you—and your team—interpret and respond to everyday design challenges, be sure to save your spot.

 

 

Ahava Leibtag – Content: Messaging and Marketing

Sean Carmichael

April 18th, 2014

Play

[ Transcript Available ]

Ahava Leibtag

The goal of any site is to have great, compelling content. But what constitutes great content? How is the success of a blog post or a video measured? How can you be sure the time and effort put into crafting your content is providing an adequate return on investment?

Ahava Leibtag believes that content is a conversation in a marketplace. In her virtual seminar, Designing Effective Content Marketing, Ahava discusses the challenges that organizations face when approaching content that not only dictates the user experience but also influences the bottom line. The audience asked some great questions during the live seminar and Ahava joins Adam Churchill to address some of those in this podcast.

  • What are the most important channels to create content for and how do you prioritize?
  • What if your content isn’t the type to “attract and acquire”?
  • How do you handle content that may be technical or considered boring?
  • How do you sort out the challenge of being responsible for multiple touch points?
  • What are the signs that your content is no longer relevant or isn’t evergreen?
  • When is the right time to bring the UX team into the content conversation?

Recorded: March, 2014
[ Subscribe to our podcast via Use iTunes to subscribe to UIE's RSS feed. ←This link will launch the iTunes application.]
[ Subscribe with other podcast applications.]

Read the rest of this entry »

Whitney Quesenbery and Lainey Feingold – Structured Negotiations

Sean Carmichael

April 17th, 2014

Play

[ Transcript Available ]

A Podcast for Everyone artwork

If you work in user experience or accessibility, you probably spend part of your time on advocacy–making the case for a new design idea or a new way of working. Lawsuits are the ultimate way to get two sides to come to an agreement, but it’s also an extremely confrontational style of advocacy.

A more collaborative process might be a better way to reach your goal with an agreement that is a win for everyone.

Lainey Feingold is a disability rights lawyer with an extraordinary record of landmark cases, including settlements with some big companies that have made their sites more accessible. She’s done all this using Structured Negotiations, a process that lets a group of people work together to find a solution to a problem. It takes active patience, flexibility, grounded optimism, confidence, trust, and a empathy to be successful at Structured Negotiations.

Lainey joins Whitney Quesenbery for this episode of A Podcast for Everyone to answer questions about this new way of reaching agreements.

  • What are Structured Negotiations?
  • Why are they more effective than lawsuits?
  • How can you used the concepts in structured negotiations for UX advocacy?
  • What are the characteristics of a good negotiator?

Resources mentioned in this podcast.

Recorded: March, 2014
[ Subscribe to our podcast via Use iTunes to subscribe to UIE's RSS feed. ←This link will launch the iTunes application.]
[ Subscribe with other podcast applications.]

Read the rest of this entry »

Designing Infographics & Data Visualizations

Adam Churchill

April 4th, 2014

Do you know what story you’re trying to tell with that data? And secondarily, how do you create a visualization that effectively communicates that story?

Find out if you’re on the right track with Noah Iliinsky. In our next virtual seminar, Designing Infographics & Data Visualizations, he’ll help you identify the information needs of your audience, figure out the right story, and showcase it through user-friendly designs tailored to your audience. Draw from the science of cognitive perception to make design decisions based on user behavior.

You’ll learn how to

  • Start with user-centered design

  • Select your relevant content

  • Structure your visualization

  • Format your visualization

Ever wish someone could teach you best practices for data visualizations so you could talk about them with your organization? Some wishes do come true. Save your team’s spot today.

Sarah Horton and Larry Goldberg – Discussing CVAA

Sean Carmichael

April 4th, 2014

Play

[ Transcript Available ]

A Podcast for Everyone artwork

If you work in media broadcasting or telecommunications you have probably heard of the U.S. legislation called CVAA, shorthand for the 21st Century Communications and Video Accessibility Act. This law, signed by President Obama in October 2010, seeks to ensure that accessibility requirements keep pace with advances in communication technologies.

Like most legal documents, CVAA is difficult to decipher. It’s difficult to extract the key points and determine what actions we need to take.

Lucky for us, Larry Goldberg is here to help. Larry was co-chair of the Video Programming Accessibility Advisory Committee (VPAAC), which provided reports that helped shape the legislation. He joins Sarah Horton for this episode of A Podcast for Everyone to answer key questions, including:

  • How did CVAA get started and what is it for?
  • What do web professionals need to know about CVAA?
  • Are there standards we should be looking to for guidance on CVAA compliance?

Larry Goldberg is Director of Community Engagement at WGBH, the company that pioneered captioned television in 1972. He has been with WGBH since 1985, for many years of which as Director of the Carl and Ruth Shapiro Family National Center for Accessible Media, and has been a leader in advancing accessible media at WGBH and worldwide.

Resources mentioned in this podcast

  • Twenty-First Century Communications and Video Accessibility Act – FCC Encyclopedia
  • The Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM) at WGBH

Recorded: March, 2014
[ Subscribe to our podcast via Use iTunes to subscribe to UIE's RSS feed. ←This link will launch the iTunes application.]
[ Subscribe with other podcast applications.]

Read the rest of this entry »

UIEtips: Becoming a UX Unicorn in 5 Easy Steps

Jared Spool

April 2nd, 2014

Lately there’s all this talk of UX unicorns. Have you found them? Are you trying to nurture them? Are you hoping to be one? Research shows there’s a strong correlation between UX Unicorns and the UX skills they acquire and hone.  Read about the five ways you can become a UX unicorn.

Here’s an excerpt from the article:

We call them unicorns because they are supposed to be mythical creatures-something that doesn’t exist in the real world. That’s how the nickname came about.

Yet, over the past couple of years, we’ve started meeting people who fit the description of a UX unicorn. They are very real and they are amongst us. We know because we’ve met and studied several dozen of these multi-skilled designers over the past two years.

Where do you begin to develop these skills? Well, one resource is UIE’s All You Can Learn, a library of all things UX. Just create your account, and over 160 seminars will be at your fingertips.

Read the article Becoming a UX Unicorn in 5 Easy Steps.

How do you branch out beyond your existing core skills? Tell us about it below.

UIEtips: Why Lean UX?

Jared Spool

March 26th, 2014

In today’s UIEtips, we reprint an article on the debate and discussion surrounding Lean UX. Some have seen it as a condemnation of extensive documentation while others have said it’s a rebranding of techniques they’ve been practicing for years. In this excerpt from Lean UX: Applying Lean Principles to Improve User Experience, authors Jeff Gothelf and Josh Seiden lay out their rationale for why Lean UX is something new and why it’s important now.

Here’s an excerpt from the article:

Working in software, designers faced new challenges. We had to figure out the grammar of this new medium, and as we did, we saw new specialties such as interaction design and information architecture emerge. But the process by which designers practiced remained largely unchanged. We still designed products in great detail in advance, because we still had to deal with a “manufacturing” process: our work had to be duplicated onto floppy disks and CDs, which were then distributed to market in exactly the same way that physical goods were distributed. The cost of getting it wrong remained high.

Read the article Why Lean UX?.

If you want a learning-focused process that rallies your entire team around continuous research-and more effective design outcomes-then join us for Josh Seiden’s April 3 virtual seminar, Lean UX: Forming & Testing Hypotheses.

How have you implemented Lean UX in your organization?  Tell us about it below.

UIE’s All You can Learn, a library of the skills and techniques you need to create great design

Adam Churchill

March 25th, 2014

When design teams think about their project work, part of that process is identifying skills that the entire team will need, or techniques and abilities that one or more contributor may need to “bump up.”  It’s all here.  You now have at your fingertips an extensive collection of the best thinkers, showing you how to do things new and different—things you can immediately bring to your work.

Creating over 160 presentations on all things UX in a library that works well for designers took some time.  But that was absolutely time well spent. We’re excited about All You Can Learn, the topics and experts we’ve gathered for you there, and hope you’ll see it as the resource we intend.  

Once you create your account, you’ll have access to content when you need it, with the option to build a watch list for viewing on your schedule.  

We’ve got great things planned, both in content we’ll add for you and how All You Can Learn can help you do your job.  We hope you’ll be part of the ride. 

Sharron Rush and Whitney Quesenbery – Accessibility Easy Checks

Sean Carmichael

March 20th, 2014

Play

[ Transcript Available ]

A Podcast for Everyone artwork

If you’ve just been put in charge of making a site or app works for everyone, the most daunting step might just be the first one. Sure, there are standards, but sometimes they raise more questions than they answer.

What you need is an easy way to get started. And Easy Checks may be just what you need.
Sharron Rush heads the Easy Checks project at the Web Accessibility Initiative. These simple steps help you get an idea of whether a site meets some of the basics for good accessibility, without any special technology or tools. She joins Whitney Quesenbery for this episode of A Podcast for Everyone to answer some of these questions.

  • What are the Easy Checks, and why are they needed?
  • Can anyone use the Easy Checks? Is there special equipment needed?
  • What’s the best way for a project team to get started with accessibility?
  • How do usability and accessibility fit together when you are evaluating a web site?

Sharron Rush has been an advocate, a learner, and a teacher of accessible technology for 15 years. She is Executive Director of Knowbility and an Invited Expert to the W3C Web Accessibility Initiative where she co-chairs the Education and Outreach Working Group, which wrote the Easy Checks.

Resources mentioned in this podcast:
Easy Checks – A First Review of Web Accessibility
Knowbility’s Access U
Web Accessibility Initiative

Recorded: February, 2014
[ Subscribe to our podcast via Use iTunes to subscribe to UIE's RSS feed. ←This link will launch the iTunes application.]
[ Subscribe with other podcast applications.]

Read the rest of this entry »