Usability Tools Podcast: Successful Web App Usability Techniques, Part 2

Jared Spool

February 13th, 2008

Usability Tools Podcast: Useful Web App Usability Techniques, Part 2
Recorded: January 25th, 2007 from the studios of UIE
Brian Christiansen, UIE Podcast Producer

Duration: 22min | File size: 12.5 MB
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[ Text Transcript ]


Each week in our Usability Tools Podcast, we will be sitting down to discuss tips and tools for improving your site’s user experience. The goal of our weekly podcast is to share some of the most important findings from UIE’s research on web design and usability.

In this week’s podcast, Brian Christiansen and I continue exploring usability techniques for web-based applications. Web-based applications are different from content-based web sites because the users are involved in a transaction. When we’re researching the usability of a content-based site, we’re focused on how users will find and react to the information. However, with web-based applications, there are many other considerations that we need to account for.

If you missed the first part of the show, you can listen to it here:
Usability Tools Podcast: Useful Web App Usability Techniques, Part 1

This week, we explore the usability technique toolbox, focusing on those methods that help us with web-based applications.

In this episode we start with the basic usability test, move onto variants, then talk about field studies. In each case, we explore the web-app specific advantages and talk about how we get the information we need to make informed design decisions.

We talked about several books in this episode:

As always, we’re very interested in hearing from you. Do you have questions or comments about this episode? We love to create shows based on your questions. Please leave a comment below or email us directly at

UIE’s Latest Research: If you’re interested in the topics we discuss in the podcasts, I highly suggest you sign up for our free newsletter, UIEtips, to read our latest usability and design research as soon as we publish it. We’ll also notify you in UIEtips when we publish new podcasts.

2 Responses to “Usability Tools Podcast: Successful Web App Usability Techniques, Part 2”

  1. Benjamin Ho Says:

    Question to Jared: I’m assuming with co-discovery usability testing, the two users would have to be in the same user group?

  2. Daniel Szuc Says:

    Good listening guys!

    Usability Testing is probably one of the better known User Research tools but its not often the right approach. How do you help a person/client determine if a Usability Test is the right approach to begin with? What are a few factors to consider?

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