UIEtips: Beyond the UX Tipping Point

Jared Spool

November 12th, 2014

In this week’s UIEtips, we offer an original article. In it, I reveal the past, present, and future of the UX Tipping Point.

Here’s an excerpt from the article:

For an organization to move beyond the UX Tipping Point, it must first become literate in user experience, then fluent in how to produce great experiences. This doesn’t happen all at once, it can take years.

Read the article: Beyond the UX Tipping Point.

Where is your company on the journey to the UX Tipping Point? Leave us a note below.

2 Responses to “UIEtips: Beyond the UX Tipping Point”

  1. Ed Schlotzhauer Says:

    I agree with everything you said about the UX aspects of this. I have serious concerns, though, about the privacy aspects of their design. I am not willing to give them my fingerprints and credit card information and have them track and monitor me every minute I am there. I do not trust them having this much very private data about me. What are they going to do with it? How long is it stored? How will it be used? Will it be sold or “shared” among their massive network of affiliates? What happens to my fingerprint signature when I leave the park? At this point I do not agree with anyone – Disney or the Government – monitoring me this closely.

  2. Leo Frishberg Says:

    Excellent article and we’re starting to consider this “threshold” as we move our organization through a maturity curve.

    One minor note, Jared – Theo Forbath has been talking about the Disney Magic Band. In his recent presentation to UXStrat he featured it as one of the key elements of the “3rd phase of computing” http://www.slideshare.net/UXSTRAT/ux-strat-2014-theo-forbath

    Its ‘magic’ wasn’t lost on the crowd – that and the underlying potential privacy concerns which Theo was more than sanguine about.

Add a Comment