July 6th, 2016
This week, we present an article written by Marc Stickdorn on Service Design Thinking, and what it means to design physical products and services using the process.
Here’s an excerpt from the article
Service Design became more and more popular over the last years. Service Design refers to innovating both tangible products and services and is nowadays used, to connect people and technologies across multiple channels. The boundaries between physical products and services are blurring and mostly one doesn’t exist without the other anyway. We need to think in systems and understand the ecosystem in which services and physical products operate.
Read the article: Service Design Thinking
Have you engaged in Service Design Thinking? Tell us about it below.Tweet