The Back Up Question: Defining a Project’s ‘Good Enough’

Jared Spool

November 3rd, 2017

In this week’s article, I discuss the challenges stakeholder’s users face and how to find answers to those issues.

Here’s an excerpt from the  article:

It would be great if we didn’t have to ask the question. If our stakeholders and clients showed up at our door with a clear description of the problem, we could go from there. Collaboratively, we could work up possible solutions and whittle them down until we know exactly what project we needed to execute. But that doesn’t happen.

I think we can blame the service workers of the world—plumbers, mechanics, restaurants—for training our colleagues to find a solution before knocking on our door. You tell a plumber what you think needs fixing. You tell the waiter what you want for dinner. If they understood the problem we wanted addressed, they might have a better solution than what we’re asking for.


Read the article: The Back Up Question: Defining a Project’s ‘Good Enough’

Uncovering a deep understanding of the benefits of our designs is just the first step of a smart design process. We need an efficient process to take our team from a shared understanding to a successful delivery.

You don’t want to miss Dan Mall’s fantastic UI22 workshop, Design Workflow for a Multi-Device World on November 15 in Boston, MA. Dan will share his toolbox of design activities, and guide your team to craft an effective workflow that encourages collaboration and delivery. Read his workshop description for more details.

How do you assess what problems need to be solved for your users? Tell us about it below.


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