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The Right Way to Train the Wrong Way to Research – UI Conference Podcast  

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UI Conference Podcast

When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hindrance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the right way, or to teach a wrong way that will get the job done?

Cyd Harrell encountered one such situation, while working with a government design team. They would’ve never conducted user research if she’d taught them the proper way to do it. By breaking “the rules,” she empowered the team to embrace good design and improve the life of their citizens.

Cyd has a wealth of great techniques for successfully teaching guerilla user research. You can learn them all in her full-day workshop at the UI21 conference October 31 – November 2, 2016, in Boston, MA. For more information about Cyd’s and the seven other workshops, visit uiconf.com.

Recorded: August, 2016
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