Marc Rettig – Change the Story—and the Conversation Live!

Sean Carmichael

June 16th, 2016

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UX Immersion podcast

Design leaders are unsung revolutionaries. They’re often at the forefront of culture change, advocating for a new conversation about creativity and quality. The old one involved meetings, presentations, and top-down mandates, and little to no input from customers.

Expand your palette of culture-shifting tools and discover the power of conversation. Marc will show you how to facilitate interactions between people and groups that lead to meaningful change. You’ll leave this talk feeling empowered to go back home and start your own conversational revolution.

To see the video of Marc’s talk, visit the UX Immersion: Interactions section in our All You Can Learn Library.

Recorded: April, 2016
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UIE Article: Becoming a UX Unicorn in 5 Easy Steps

Jared Spool

June 15th, 2016

In this week’s article, I revisit what is takes to become a UX Unicorn.

Here’s an excerpt from the article

We first heard the unicorn moniker bandied about when job ads started showing up asking for designers who could do interaction design, information architecture, visual design, and even a little coding. The hiring managers seemed to want someone who could do everything. “Who could that possibly be?”, exclaimed the seasoned designers. “Nobody could do all that and be any good,” they’d say.

Since nobody could do all of these things, the jobs would be dismissed as a unicorn hunt. The expectation is the company would come to their senses and hire a team of folks to get the collection of skills they need.

Read the article: Becoming a UX Unicorn in 5 Easy Steps

What do you expect from a UX Unicorn? Tell us about it below.

Dan Saffer – Practical Creativity Live!

Sean Carmichael

June 10th, 2016

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Creativity isn’t just about expressing yourself. It’s also about solving problems by putting disparate pieces together to form a new, unique whole. Practical Creativity fuels the everyday work and once-in-a-lifetime breakthroughs of designers, engineers, and scientists.

So what can you do when you feel stuck, blocked, or just plain uncreative? Dan will share his easy, practical tricks for getting unstuck, as well as simple daily practices that you can use to keep your mind energized and your creative tank full. You’ll be so inspired, you’ll want to use them all right away.

To see the video of Dan’s talk, visit the UX Immersion: Interactions section in our All You Can Learn Library.

Recorded: April, 2016
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UIE Article: Group Improvisation

Jared Spool

June 8th, 2016

This week we reprint an article from Ben Callahan who shares his thoughts on what makes a great team.

Here’s an excerpt from the article:

If you read through the Kind of Blue liner notes [by Miles Davis] written by pianist Bill Evans, you’ll come across this quote:

“Group improvisation is a challenge. Aside from the weighty technical problem of collective coherent thinking, there is the very human, even social need for sympathy from all members to bend for the common result.”

Bill is highlighting two distinct challenges they faced in making this recording. The first is the challenge of the group, which he describes as “the weighty technical problem of collective coherent thinking.” The second is the challenge of the individual, which he explains as “need for sympathy from all members to bend for the common result.” These two challenges are part of every team that’s ever existed, including yours and mine as we build the web. So, how do we build a process within which our teams can fully collaborate and a team that’s willing to do so?

Read the article: Group Improvisation

What makes a great team? Tell us about it below.

Hagan Rivers – Crushing Enterprise App Navigation Issues Live!

Sean Carmichael

June 1st, 2016

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The only job of application navigation is to get users to the right screen. Ideally, all of your users should find what they need in 10 seconds or less, and with only a few clicks. But many enterprise app navigation systems fall short. If you’re facing a much-needed navigation overhaul and don’t know where to start, it can be overwhelming.

Hagan will show you where to start, how to approach the problem, and what success looks like. You’ll get a feel for the philosophy that guides her work, the decisions she makes during the process, and the types of user research she regularly employs. You’ll go home with a whole new outlook on enterprise navigation.

To see the video of Hagan’s talk, visit the UX Immersion: Interactions section in our All You Can Learn Library.

Recorded: April, 2016
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UIE Article: A Definition of Content Strategy

Jared Spool

June 1st, 2016

This week we reprint an article from Jonathon Colman where he shared his thoughts on content strategy.

Here’s an excerpt from the article

Remember: useful and usable. This is why content strategists aren’t content marketers. This is why content strategy isn’t the same as (nor anything like) content marketing.

Furthermore, content strategists aren’t just “weak information architects” or “weak designers” as we’re referred to in some communities. Rather, content strategists often take care of the elements of infrastructure and experience that those disciplines tend to shrug off.

Read the article: A Definition of Content Strategy

What is your definition of a content strategist? Tell us about it below.

Jared Spool – Beyond the UX Tipping Point Live!

Sean Carmichael

May 26th, 2016

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For the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of delivering a product is no longer a barrier to entry. Quality is no longer a differentiator. What’s left? The user’s experience.

Every part of the organization must be infused with an understanding of great design. Your organization has to cross the UX Tipping Point. You must increase everyone’s exposure to users, communicate a solid experience vision, and install a culture of continual learning. With that, design will become your organization’s competitive advantage.

To see the video of Jared’s keynote, visit the UX Immersion: Interactions section in our All You Can Learn Library.

Recorded: April, 2016
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UIE Article: ‘View Full Site’ Must Die

Jared Spool

May 25th, 2016

In this week’s article, I advocate for the death of the ‘View Full Site’ link at the bottom of mobile (M Dot) pages.

Here’s an excerpt from the article

We provide the escape hatch because the M Dot’s experience isn’t complete. The M Dot site can’t have what the users need, because we’ve intentionally crippled it.

Yet when the user takes the leap through the escape hatch by clicking on the “View Full Site” link, they are brought back into the world of unusable desktop sites. Pinch and zoom are the only ways to survive.

“View Full Site” is a promise of a better world that can’t be met. What the user hopes for is an easy way to access the functionality missing from the M Dot. But returning them to the world of pinch and zoom isn’t the solution. What is the better solution? Responsive design.

Read the article: ‘View Full Site’ Must Die

Should ‘View Full Site’ be allowed to live? Tell us about it below.

Richard Banfield – Your Product Idea is Great, But Who Cares? Live!

Sean Carmichael

May 20th, 2016

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Product and service designers deal with complex design problems in equally complex markets. It’s hard to know which solutions are winners and which ones will fail. Fortunately, you can use simple design insights from biology to eliminate doubt and risk, and prepare you for whatever comes your way.

Richard will show you how to stop making assumptions about your users, and figure out what they really want and need. He’ll demonstrate the value in doing fewer things better, and using features to give your users superpowers. You’ll leave his talk dying to put your new knowledge of biological design principles to work.

To see the video of Richard’s talk, visit the UX Immersion: Interactions section in our All You Can Learn Library.

Recorded: April, 2016
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UIE Article: In Defense of Lorem Ipsum

Jared Spool

May 18th, 2016

In this week’s article, we reprint an article by Karen McGrane where she argues you should use Lorem Ispum despite descent from some prominent figures in the UX community.

Here’s an excerpt from the article

I’m a word person, okay? I start with the content, and design around it. I often show draft copy in design reviews. And yet, I still use Lorem Ipsum. I believe wholeheartedly that greek text has a place in the interaction designer’s toolkit. Even content strategists can find a place in their hearts for it.

Now, look. if you’re running a project where you mock up designs, get them approved, code them up, build a CMS, hook it all together, and then everyone looks around and says “Who’s got the content? Wait, this content doesn’t match the designs and it won’t fit in the CMS!” then you have a problem. A big problem.

Read the article: In Defense of Lorem Ipsum

How do you feel about filler text? Tell us about it below.