Archive for the 'Articles' topic

UIE Article: Building Products with Story

This week, we present an excerpt from Donna Lichaw’s book, The User’s Journey, published by Rosenfeld Media on using story as a framework to create heroes for your product. Here’s an taste of what we serve up this week: Story is not only a tool your brain uses to understand what you see, it’s a tool […]

UIE Article: Design’s Fully-Baked Deliverables and Half-Baked Artifacts

In this week’s article, I revisit the topic of artifacts and deliverables within the design process. Here’s an excerpt from the article Deliverables are how we tell the story of what the design will be. Of course, the classic deliverable is the finished product itself. Nothing tells the story of the design better than the product. […]

UIE Article: One Step at a Time

In this week’s article, we reprint an article by Derek Featherstone where he recalls a conversation with a designer looking to integrate accessibility into her current projects. Here’s an excerpt from the article We weren’t talking about getting started with the concepts and principles of accessibility. That’s pretty straightforward and from our conversation she had a […]

UIE Articles: Making Content More Usable for both Designers and the End User

In this week’s article, we reprint an interview between Adam Churchill and Steph Hay about the difference between marketing and usable content and methods to help copywriters and designers work together in creating design and copy. Here’s an excerpt from the article I have to think about the user, so I typically start with a […]

UIE Article: Misconceptions about Collaboration

In this week’s article Dan Brown talks about how misconceptions can hinder the collaborative process. Here’s an excerpt from the article: Throw smart people together. Suffice it to say that working with smart people is satisfying and challenging. But collaboration isn’t just about smarts. It’s about providing a framework for working together. Just as important as […]

UIE Articles – A Bias For Making

In todays article I look at the communication process designers and developers follow to bring designs to life. Here’s an excerpt from the article: Step into the Wayback Machine, Sherman, and set the dial to 1994. You’ll find me in a conference room, explaining to a room of developers and product owners (back then, we called […]

UIE Article: Designing Intuitive Microinteractions

This week we reprint an article where I talk about designing better microinteractions. Here’s an excerpt from the article: “Wait! What did you just do there?” In this case, I had just unlocked my iPhone by sliding over a notification’s icon. The person I was standing next to had never seen anyone unlock their phone […]

UIE Article: Extraordinarily Radical Redesign Strategies

In today’s article, I discuss three radical redesign approach strategies. Here’s an excerpt from the article: It’s your most loyal customers who will hate your flip-the-switch redesign the most. Designers are quick to declare, “Users hate change.” But that’s not it at all. Your loyal users have invested a lot over the years mastering your current design, […]

UIE Article: Goal Challenges and Tool Challenges

In today’s article, I discuss how to design for two types of challenges.  If users are distracted by controlling the interface, they can’t pay attention to the thing they came to do. Here’s an excerpt from the article: Two Dots’ designers also needed to put in tools to control the play of the game, such as changing levels, […]

UIE Article – Bending the Protocols: Useful Variations on Usability Tests

I remember my first usability test like it was yesterday, even though it was actually more than 30 years ago. I sat in the newly built lab (first of its kind) and watched the participant through the silvered glass as they struggled with the design we were working on. What I didn’t know then was […]