Archive for the 'Design Decisions' topic

Despicable Design – When “Going Evil” is the Perfect Technique

In this week’s article, I discuss how “Going Evil” can break creative log jams and encourage collaboration. Here’s an excerpt from the article: In many other exercises where you ask a group to talk about user experience, the designers often take over. They have the experience and generate ideas faster than their peers, so they […]

Replacing “Requirements Gathering” with Something That Works

In this week’s article, I discuss the process of gathering requirements to inform the project’s design. Here’s an excerpt from the article: You’ve seen the box on the project schedule a hundred times. It always has the same label: “Gather Requirements”. And it’s always remarkably short — scheduled for just a day or two (or […]

Sticky Situations and Unexpected Solutions — Lean UX Outside the Lab

Sometimes, the world of user experience design requires creative solutions. There are numerous methodologies and an even greater number of myths about where and when they are supposed to be used. Lean UX is one such process that is associated mostly with startups and very early stage projects.

But what if you were to apply Lean UX to an existing site? And what if that site was a multinational industry-leader with millions of users?

Design Cop-out #2: Breadcrumbs

In this week’s article I revisit the topic of breadcrumbs as a treatment for a symptom, instead of a way to address the root of a problem. Here’s an excerpt from the article: Most sites that provide breadcrumbs show the location variety. In this case, each page displays the optimal path the user could’ve clicked on to get it. […]

Documenting Design Discovery

In this week’s article Dan Brown tells us about discovery’s six assertions, as well as gives us great tips for creating discovery documents. Here’s an excerpt from the article: Thinking about discovery outcomes in terms of assertions focuses on the point of the artifacts you’re making. A wireframe represents the structure of a page or screen, […]

The Right Way to Train the Wrong Way to Research – UI Conference Podcast

When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hinderance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the right way, or to teach a wrong way that will get the job done?

UIE Article: Pleasure, Flow, and Meaning – The 3 Approaches to Designing for Delight

In this week’s article, I revisit the three tenants of building delight into designs: pleasure, flow, and meaning. Here’s an excerpt from the article Your points expire two years after they are earned so be sure to spend all your points before then. After two years are up, the expiring points will automatically be removed […]

UIE Article: Service Design Thinking

This week, we present an article written by Marc Stickdorn on Service Design Thinking, and what it means to design physical products and services using the process. Here’s an excerpt from the article Service Design became more and more popular over the last years. Service Design refers to innovating both tangible products and services and […]

Amy Jo Kim – Turbocharge Your Product Design with Game Thinking Live!

You’ve got a groundbreakingly innovative product idea, and you’ve assembled a crack team of designers. You know exactly what you want to do, but you’re unsure of how to do it. Without a framework to drive your product development, it’s Game Over.

Chris Risdon – Shaping Behavior, by Design Live!

Mobile, ambient technology, and connected devices are about mediating people’s behavior in their environments. Uncovering the whys and hows that drive behavior takes empathy, hours of observation, and masterful prototyping skills. You’ll succeed when you make, test, iterate, and learn.