Archive for the 'Design Principles' topic

Chris Risdon – Mapping the User Experience

In the current multi-device, interconnected landscape, a user can interact with your product or service from a variety of touchpoints. At each, you must address the user’s needs at a particular place and time. Those needs will be determined by where they are in the experience.

UIEtips: Understanding the Kano Model – A Tool for Sophisticated Designers

In today’s UIEtips, I look back on an article from January 2011 – Understanding the Kano Model – A Tool for Sophisticated Designers. In this article, I explain how the Kano Model predicts the reaction of users from initial delight and why the delight fades over time. Here’s an excerpt from the article. When blogging […]

Build a Winning UX Strategy from the Kano Model – Our October 25 Virtual Seminar

The Kano Model focuses on users’ basic expectations first; it predicts the investment a team needs to make to elicit delight from users. On October 25 our own Jared Spool will talk about how your competitors, existing design debt, and the evolution of ideas from innovation to market maturity all affect how you need to […]

UIE’s Most Popular Resource & Information Tweets from July 22-28

Here’s a recap of the resources and information we shared on Twitter last week. Mobile Half way down this article is a good infographic on how tablet shoppers are changing online sales. Some good stats too. Some great examples of creative design in mobile apps in this article. Defining a useful reference set for cross […]

UIE’s Most Popular Resource & Information Tweets from July 8-14

Here’s a recap of the resources and information we shared on Twitter last week. Design The real problem with redesigns – As usual, awesome notes from @lukeW on our own @jmspool’s Presentation. New article from Jared Spool: Designing What’s Never Been Done Before Mobile RT @sixrevisions: Native App vs. Mobile Web App: A Quick Comparison […]

This Week’s Most Popular Tweets – Our New Weekly Blog Post

We share a lot of information through Twitter. Everyday we’re sending out tweets about valuable resources, interesting articles, and latest industry happenings. But not everyone uses Twitter, so we’re starting a weekly blog post that summarizes the most popular tweets from the previous week. Since this is the first post, we’re covering tweets from June […]

Color in Your Design

Color. We’ve been chasing this topic for a long time. It’s important. It can be tricky. And now, it’s on the virtual seminar program. And we couldn’t have a better person to cover it for you—Molly Holzschlag. Designing with color often is a matter of personal preference. But your success in designing a usable, accessible, […]

UIEtips: The Magic Behind Amazon’s 2.7 Billion Dollar Question

Ratings and reviews can generate quite a lot of money. Who hasn’t asked a friend, peer, or family member their opinion on products or services, especially on something you’re about to purchase? A simple, “it did the job” or “it’s worth the money” is enough to convince most people to complete their purchase. How these […]

From Critique, A Language Emerges

I’ve been fascinated by critique lately. It’s a fabulous tool to help the entire team – designers and non-designers alike – learn more about what makes great design great. I’ve learned that you can tell that a team is taking advantage of well-done critiques by the new, personalized language they are now sporting. They have […]

UIE Tips: What to Expect When You’re Not Expecting It

Even the best of plans can go awry. We role play in our head how a usability test will proceed, understand the objectives at hand, and do a rigorous job of screening the participants. But what do you do when something totally unexpected occurs? Life circumstances among the participants can throw a curveball at our […]