Archive for the 'Design' topic

New Technologies to Consider for Interaction

In this week’s article we reprint an excerpt from Christopher Noessel’s “Designing Agentive Tehcnology” on unlocking agentive technology’s massive potential for design. Here’s an excerpt from the article: One of the fun things we get to consider when dealing with artificial intelligence is that in order to enable it to carry out its seeing, thinking, and […]

Building Products with Story

In this week’s article Donna Lichaw discusses how story can be thought of as a tool to enhance experience. Here’s an excerpt from the article: What’s great about story and its underlying structure is that it provides you with a framework—a formula, if you will—for turning your customers into heroes. Plot points, high points, and all. […]

Your Job Ad: The Start of a Great Hiring Experience

In this week’s article I share how to hire the best and brightest designers you can. Here’s an excerpt from the article: For most organizations, hiring falls under what we’d call unintentional design. People in distant parts of the organization who have nothing to do with the new position are the ones who create the hiring […]

What Really Matters: Focusing on Top Tasks

In this week’s article I revisit Gerry McGovern’s discussion on Top Tasks. Here’s an excerpt from the article: Digital is a space of endless replication. It has never been easier to create—and create, and create. People love to publish, but they hate to remove, which leads to overloaded websites and constant, inevitable redesigns. The top layers […]

Service Design Thinking

In this week’s article I revisit Marc Stickdorn’s discussion on Service Design Thinking. Here’s an excerpt from the article: Service Design or Design Thinking is often linked with terms, such as innovation (process), change, and improvement. How can Service Design Thinking be integrated in an organization as a mean of change? Service Design became more and […]

Attaining a Collaborative Shared Understanding

In this week’s article I recap the two types of shared understanding and which of them is more likely to produce a successful design. Here’s an excerpt from the article: As we study what makes design teams successful, shared understanding keeps bubbling up to the top of our list. Teams that attain a shared understanding are […]

Shh! Don’t Tell Them There’s No Magic In Design Thinking

In this week’s article I let you in on a secret concerning design thinking. Here’s an excerpt from the article: It wasn’t hard to find people excited about Design Thinking. They were popping up in lots of organizations. Yet, when I asked them what they thought it meant, their answer puzzled me. They told me it […]

The Salesforce Team Model for Scaling a Design System

In this week’s article Jina Bolton tells us about the model Salesforce uses for creating design systems. Here’s an excerpt from the article: I believe that even the best systems need human guidance to succeed and survive. For us, that means helping and empowering designers to produce high-quality, brand-aligned, system-minded work. Part of my job is to […]

The Right Way to Train the Wrong Way to Research – UI Conference Podcast

When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hinderance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the right way, or to teach a wrong way that will get the job done?

UIE Article: Pleasure, Flow, and Meaning – The 3 Approaches to Designing for Delight

In this week’s article, I revisit the three tenants of building delight into designs: pleasure, flow, and meaning. Here’s an excerpt from the article Your points expire two years after they are earned so be sure to spend all your points before then. After two years are up, the expiring points will automatically be removed […]