Archive for the 'Design' topic

UIE Article – Hunkering: Putting Disorientation into the Design Process

In this week’s article we reprint an article where I talk about “hunkering” as a design process. Here’s an excerpt from the article: Hunkering, and its subsequent visual disorientation, can be a crucial tool for the designer. Used properly, it can prevent downstream errors and give new insights into the final results. One common trap […]

Adding New Features Can Literally be a Game Changer – UX Immersion Podcast

When we add new features, we often force them to break the habits they’ve carefully formed. That’s what makes our users upset when we change the design unexpectedly. Their old habits no longer deliver the value they once did, and now they have to form new ones.

UIE Article: Preventing the Executive Swoop and Poop with Design Sprints

In today’s article, I discuss how to circumvent an unnecessary executive redesign. Here’s an excerpt from the article: Teams who have regular opportunities to meet with, talk to, and most importantly, observe their users turn out better designs. We’ve found if team members spend two hours every six weeks watching their users, they bring that knowledge to their design […]

Navigation: Oh, The Places You Were Trying to Go – UX Immersion Podcast

[ Transcript Available ] There’s a saying that you can’t know where you are going unless you know where you come from. Designing navigation for enterprise applications is a journey unto itself. One that UX Immersion speaker, Hagan Rivers is quite familiar with. In this podcast, listen as Jared Spool discusses the importance of clear […]

UIE Article: Jedi Designer Tricks for Exploring Multiple Variations

In today’s article, I discuss the advantages of multiple design variations. Here’s an excerpt from the article: Pushing beyond the obvious alternatives is what Chris calls “leaving the comfort zone.” Sometimes, by giving ourselves a little time and space, we can find additional variations that didn’t suggest themselves immediately, and these can have elements which are better than […]

UIE Article: Extraordinarily Radical Redesign Strategies

In today’s article, I discuss three radical redesign approach strategies. Here’s an excerpt from the article: It’s your most loyal customers who will hate your flip-the-switch redesign the most. Designers are quick to declare, “Users hate change.” But that’s not it at all. Your loyal users have invested a lot over the years mastering your current design, […]

UXImmersion: Interactions – Get Exposed To The Newest Interaction Design Practices.

Interaction design has never been more important. New practices and techniques meet theory and expertise at the UX Immersion: Interactions conference in San Diego, CA, April 18–20, 2016. Move beyond inspiration and immerse yourself. Six industry leaders teach master-grade workshops on groundbreaking interaction design skills you won’t find anywhere else plus a keynote from me. […]

UX Advantage: Infusing Design Into Our Organizations

Organizations need to approach every problem and decision from a design viewpoint. Jared connects the UX Advantage themes together to form a framework for how we tackle the amazing challenges ahead of us.

UIE Article: Designing without a Designer

In today’s article, I discuss how designers can benefit your team in more ways than just delivering a design. Here’s an excerpt from the article: Those folks who learn how to do a good enough job have become consciously competent. They can make good results happen most of the time, though they often don’t know […]

UIE Article: The $300 Million Button

In today’s article, I tell a story about a client who found a way to dramatically increase their e-commerce site’s revenues with a couple of simple changes. While the story is interesting, the story-behind-the-story is just as interesting. The client had hired us because they were concerned about checkout-process abandonment. Their analytics were showing a 13% […]