Archive for the 'Events' topic

Empathy as a Service: Applying Service Design to the Homelessness Issue

Empathy as a Service: Applying Service Design to the Homelessness Issue Empathy. It’s an unavoidable word in the world of user experience design. Too often it is applied to designs in too narrow a fashion. Your empathy should come from the problem your design is solving, not measured in the level of frustration or delight experienced […]

Designing the Customer Experience

Designing the Customer Experience Our understanding of customers—their behaviors and needs—has grown more sophisticated, because the experiences we design demand it. Our customers routinely dip in and out of contact with our products, both offline and online. They reach across channels to contact us, to share their experiences. They fall short of converting at points along […]

Narrative Virality: Changing Course from a Simple Story

Storytelling is an essential form of human communication. You likely have a favorite story, and it’s probably something really memorable. The more that story is told and retold, the further it travels and the more influence it gains. A good story can be infectious. Stories can also come from unexpected places. LaiYee Ho is the Head […]

The Back Up Question: Defining a Project’s ‘Good Enough’

In this week’s article, I discuss how to talk with stakeholders about their users and the challenges those users face to get an answer to the Back Up Question. Here’s an excerpt from the  article: The conventional reaction is to get them to specify their request in substantially more detail. What design would you like […]

Execution is Everything

There are thousands of good ideas thrown about daily, but to execute just one good idea takes considerable effort. It requires that a team stays focused and in tune with the goal. It requires a system for execution – OKRs. That’s what Christina Wodtke brings in this week’s article. Here’s an excerpt from the article: […]

Save $200 on Breakthrough​ UX​ Methods You’ll Apply Immediately.

Hello, This is your last chance to save some money when you register at the lowest rate for the UX Immersion: Interactions in Portland, OR, MAY 1 – 3.  Aside from saving hundreds of your dollars here​ are a few more reasons to register for the best UX event of 2017: Two Day-long Workshops: Choose two fantastic interactive workshops to practice new […]

Transform What You Build And How You Build It.

Move beyond inspiration and immerse yourself at the UX Immersion: Interactions conference. Here are just two of the six industry leaders teaching master-grade workshops on groundbreaking interaction design skills you won’t find anywhere else. Measure What Matters: Crafting UX Success Metrics Kate Rutter Explore the world of measures, metrics, and key performance indicators. Create actionable, […]

3, 2, 1 – How Many Days Will You Come?

Register for one, two, or three great days At UX Immersion: Interactions you’ll move beyond inspiration and immerse yourself. Join us May, 1-3 in Portland, OR and get new techniques for designing the right things and new methods for designing the things right. Regardless of how many days you come, your registration gets you: Your choice of […]

UIE Podcasts: Redesigning an Enterprise App to Battle the Clutter Tax

If we keep adding functionality, we start to clutter our enterprise application’s design. That clutter can create a substantial burden on the user while obscuring the functionality we want them to use.

5 Superb Reasons to Register for the UX Immersion: Interactions Conference

Design the right things. Design the things right. Attending the UX Immersion: Interactions Conference in Portland, OR, MAY 1 – 3 will be one of the best UX training events you have ever attended. Here are 5 reasons why. Each workshop leader has more than 10,000 hours of experience These speakers practice what they preach. […]