Archive for the 'Management' topic

Sticky Situations and Unexpected Solutions — Lean UX Outside the Lab

Sometimes, the world of user experience design requires creative solutions. There are numerous methodologies and an even greater number of myths about where and when they are supposed to be used. Lean UX is one such process that is associated mostly with startups and very early stage projects.

But what if you were to apply Lean UX to an existing site? And what if that site was a multinational industry-leader with millions of users?

A Proven Method For Showing The Value Of Good UX

In this week’s article I share a four step process for how organizations can translate costs from a poor UX design into a vision for making a great product or service. Here are excerpts from the article: Organizations that aren’t fixated on creating great user experiences are usually saddled with poor user experiences. A great user […]

Transform What You Build And How You Build It.

Move beyond inspiration and immerse yourself at the UX Immersion: Interactions conference. Here are just two of the six industry leaders teaching master-grade workshops on groundbreaking interaction design skills you won’t find anywhere else. Measure What Matters: Crafting UX Success Metrics Kate Rutter Explore the world of measures, metrics, and key performance indicators. Create actionable, […]

Shh! Don’t Tell Them There’s No Magic In Design Thinking

In this week’s article I let you in on a secret concerning design thinking. Here’s an excerpt from the article: It wasn’t hard to find people excited about Design Thinking. They were popping up in lots of organizations. Yet, when I asked them what they thought it meant, their answer puzzled me. They told me it […]

Lean UX and Measuring What Matters

Designing the Right Things and Designing the Things Right at UX Immersion: Interactions. Move beyond inspiration and immerse yourself. Here are just two of the six industry leaders teaching master-grade workshops on groundbreaking interaction design skills you won’t find anywhere else. Lean UX: Agility Through Cross-functional Collaboration Jeff Gothelf Discover and build what your customers really want and need. […]

Help! Is There a Cardiothoracic Surgeon in the Room?

In this week’s article I revisit my research on what makes the ideal UX team. Here’s an excerpt from the article: Some of you may know that during the past 16 years, we’ve been researching what makes the ideal UX team. One of our early results is that roles don’t matter, skills do. It doesn’t matter if […]

Who Is on the UX Team?

In this week’s article I revisit the various types of UX teams and who they’re made of. Here’s an excerpt from the article: The first big distinction between the struggling and successful teams was who they considered as part of their team. When we asked folks who was on their team, the members of the struggling teams […]

UIE Article: A Design System isn’t a Project. It’s a Product, Serving Products.

This week, we present an article written by Nathan Curtis encouraging designers and product managers to think of their design systems as the first step to delivering actual business value. Here’s an excerpt from the article: Focusing on style guide delivery as the climax is the wrong story to tell. A system isn’t a project […]

UIE Article: Group Improvisation

This week we reprint an article from Ben Callahan who shares his thoughts on what makes a great team. Here’s an excerpt from the article: If you read through the Kind of Blue liner notes [by Miles Davis] written by pianist Bill Evans, you’ll come across this quote: “Group improvisation is a challenge. Aside from the weighty […]

It’s Safe to Say, I Don’t Know – UX Immersion: Interactions Podcast

Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as much a social political issue as anything. The higher you are in the organization, the more you’re expected to just know the answer.