Archive for the 'Management' topic

Shh! Don’t Tell Them There’s No Magic In Design Thinking

In this week’s article I let you in on a secret concerning design thinking. Here’s an excerpt from the article: It wasn’t hard to find people excited about Design Thinking. They were popping up in lots of organizations. Yet, when I asked them what they thought it meant, their answer puzzled me. They told me it […]

Lean UX and Measuring What Matters

Designing the Right Things and Designing the Things Right at UX Immersion: Interactions. Move beyond inspiration and immerse yourself. Here are just two of the six industry leaders teaching master-grade workshops on groundbreaking interaction design skills you won’t find anywhere else. Lean UX: Agility Through Cross-functional Collaboration Jeff Gothelf Discover and build what your customers really want and need. […]

Help! Is There a Cardiothoracic Surgeon in the Room?

In this week’s article I revisit my research on what makes the ideal UX team. Here’s an excerpt from the article: Some of you may know that during the past 16 years, we’ve been researching what makes the ideal UX team. One of our early results is that roles don’t matter, skills do. It doesn’t matter if […]

Who Is on the UX Team?

In this week’s article I revisit the various types of UX teams and who they’re made of. Here’s an excerpt from the article: The first big distinction between the struggling and successful teams was who they considered as part of their team. When we asked folks who was on their team, the members of the struggling teams […]

UIE Article: A Design System isn’t a Project. It’s a Product, Serving Products.

This week, we present an article written by Nathan Curtis encouraging designers and product managers to think of their design systems as the first step to delivering actual business value. Here’s an excerpt from the article: Focusing on style guide delivery as the climax is the wrong story to tell. A system isn’t a project […]

UIE Article: Group Improvisation

This week we reprint an article from Ben Callahan who shares his thoughts on what makes a great team. Here’s an excerpt from the article: If you read through the Kind of Blue liner notes [by Miles Davis] written by pianist Bill Evans, you’ll come across this quote: “Group improvisation is a challenge. Aside from the weighty […]

It’s Safe to Say, I Don’t Know – UX Immersion: Interactions Podcast

Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as much a social political issue as anything. The higher you are in the organization, the more you’re expected to just know the answer.

UIE Article – What Really Matters: Focusing on Top Tasks

In this week’s article Gerry McGovern talks about organizing tasks. Here’s an excerpt from the article: Top Tasks Management is a model that says: “Focus on what really matters (the top tasks) and defocus on what matters less (the tiny tasks).” Tiny tasks are a nightmare for web teams. On their own, these tasks seem […]

UIE Article: Preventing the Executive Swoop and Poop with Design Sprints

In today’s article, I discuss how to circumvent an unnecessary executive redesign. Here’s an excerpt from the article: Teams who have regular opportunities to meet with, talk to, and most importantly, observe their users turn out better designs. We’ve found if team members spend two hours every six weeks watching their users, they bring that knowledge to their design […]

UX Advantage: Infusing Design Into Our Organizations

Organizations need to approach every problem and decision from a design viewpoint. Jared connects the UX Advantage themes together to form a framework for how we tackle the amazing challenges ahead of us.