Archive for the 'Team Management' topic

Who Is on the UX Team?

In this week’s article I revisit the various types of UX teams and who they’re made of. Here’s an excerpt from the article: The first big distinction between the struggling and successful teams was who they considered as part of their team. When we asked folks who was on their team, the members of the struggling teams […]

UIE Article: Group Improvisation

This week we reprint an article from Ben Callahan who shares his thoughts on what makes a great team. Here’s an excerpt from the article: If you read through the Kind of Blue liner notes [by Miles Davis] written by pianist Bill Evans, you’ll come across this quote: “Group improvisation is a challenge. Aside from the weighty […]

It’s Safe to Say, I Don’t Know – UX Immersion: Interactions Podcast

Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as much a social political issue as anything. The higher you are in the organization, the more you’re expected to just know the answer.

UIE Article – What Really Matters: Focusing on Top Tasks

In this week’s article Gerry McGovern talks about organizing tasks. Here’s an excerpt from the article: Top Tasks Management is a model that says: “Focus on what really matters (the top tasks) and defocus on what matters less (the tiny tasks).” Tiny tasks are a nightmare for web teams. On their own, these tasks seem […]

UIE Article: Preventing the Executive Swoop and Poop with Design Sprints

In today’s article, I discuss how to circumvent an unnecessary executive redesign. Here’s an excerpt from the article: Teams who have regular opportunities to meet with, talk to, and most importantly, observe their users turn out better designs. We’ve found if team members spend two hours every six weeks watching their users, they bring that knowledge to their design […]

How Are You Getting Your Team on the Same Page?

While developing the topics and workshop leaders for this year’s User Interface 20 Conference in Boston, November 2–4, I realized that a general theme was emerging—getting everyone on the same page about your designs. Here’s how each workshop at UI20 contributes to this theme: Marc Stickdorn’s workshop on Service Design: Creating Delightful Cross-Channel Experiences is about […]

Crucial Topics That Firms Must Tackle to Get the UX Advantage

The power of a well-designed experience can generate millions in profits. Large companies are starting to put UX in the forefront of their organization which gives them a distinct competitive advantage. The UX Advantage Conference is a series of interviews with 14 design leaders covering how they instill UX within their corporate DNA. In this […]

Ben Callahan – Dissecting Design Live!

Many teams follow a linear design process with a big reveal—ta-da!—once the aesthetics, layout, and flow are “ready” for client feedback.
Weeks later, the front-end developer enters to turn an approved design into a responsive site that functions perfectly across devices.
Now imagine showing clients your work in Week 1. How would everyone respond to unpolished designs?

A Human-Centered Design Process

Better collaboration skills matter If you think you might find yourself on a team planning UX strategy—or on a team planning anything, really—this workshop is brimming with information that will turn you into a skilled collaborator. A human-centered design process Focus: Conducting research with the right people within budget and time constraints Buy-in: Participate in […]

Lean Roadmapping: Where Product Management & UX Meet, Our June 26 Virtual Seminar

Imagine a conversation between a UX designer and a product manager. This conversation delves into big-picture business goals and fast, low-risk ways to test design ideas—such as prototyping—that might achieve those goals. After all, this is the quickest way to gather real user data to inform a practical roadmap that’s focused on what problem you’re […]