Archive for the 'Uncategorized' topic

Users Don’t Hate Change. They Hate Our Design Choices.

In this week’s article I talk about UX design choices. Here’s an excerpt from the article: For years, we studied teams rolling out new designs, to see if we could mitigate negative reaction to new releases and design changes. We studied hundreds of product and service rollouts. We watched and learned from the reactions of […]

Increasing an Organization’s UX Design Maturity: Our Not-So-Secret Sauce

In this week’s article I talk about UX Design and Leadership. Here’s an excerpt from the article: UX design leaders have known for years about the power of watching users and how those users experience our products and services. There are a few things that motivate change more than watching a user struggle to accomplish […]

The Best Interview Question for Hiring UX Designers

In this week’s article I talk about interviewing UX Designers. Here’s an excerpt from the article: A popular strategy we’ve seen many teams employ is getting everyone talking about a future for the product or service where the user’s experience is much more delightful than it is today. The team creates what we call an experience vision, which […]

UX Design Leaders Have Many Strategies To Choose From

In this week’s article I talk about UX design strategies. Here’s an excerpt from the article: A popular strategy we’ve seen many teams employ is getting everyone talking about a future for the product or service where the user’s experience is much more delightful than it is today. The team creates what we call an experience […]

Companies Are Pushing Highly-Qualified Candidates Away

In this week’s article I talk about creating a better process for hiring UX Designers. Here’s an excerpt from the article: Teams are often anxious about getting into the interview process. They forget an important step: They need to take the time up front to define the position. We addressed this problem directly, as we […]

Transform What You Build and How You’ll Build It

Hello, This is your chance to save $400 when you register for the UX Immersion: Interactions Conference in Newport Beach, CA, March 5-7. Here’s what you’ll get when you register today: A coveted seat to the UX Immersion: Interactions Conference Your choice of two full–day workshops A day of featured talks from all of the fantastic workshop leaders A stupendous keynote from Jared Spool 30 days […]

Measure what matters

We gather data to determine the direction and assess the value of what we create. Every business, and client, has a specific approach to the way they define success. How many subscribers do you have? What is the customer retention rate? How many unique visits, and downloads? What is the time on site, the bounce […]

The Next Step in Eliminating Bad Design: Hiring Great UX Designers

In this week’s article I talk about hiring UX Designers. Here’s an excerpt from the article: We have an audacious 100-year mission: Eliminate all the bad design from the world. It started 30 years ago with what was then User Interface Engineering (which became UIE and is now Center Centre/UIE). Back then, we saw the immense frustration caused […]

UIE Article – Pushback is a Poison. Alignment is the Antidote.

In this week’s article I talk about organizing tasks. Here’s an excerpt from the article: Alignment maps are a critical tool during the alignment process. They are representations of the current goals and direction of the project, encompassing the current thinking and recently uncovered details. These maps become mainstay features of meetings and discussions. Comments are attached […]

Effective Remote Design

In this week’s article Jim Kalbach talks about increasingly remote workspaces and how companies are managing and benefiting from remote work. We spend a lot of time and energy maintaining our office buildings. Getting our physical workspaces in order is important for productive work and effective collaboration. Why don’t we spend as much effort configuring our digital workplaces? The remote […]