Archive for the 'Uncategorized' topic

The Hawaii Missile Alert Culprit: Poorly Chosen File Names

In this week’s article I discuss how poorly chosen file names led to an actual emergency alert text being sent out in place of a test. Here’s an excerpt from the article: Saturday morning, January 13, 2018 at 8:09am Hawaii time, a staff member of the Hawaii Emergency Management Agency’s (HIEMA) State Warning Point office […]

Use Microinteractions to Improve Your Design

Complexity is a subjective thing. What one finds simple, another may find confounding. Teams struggle with satisfying growing feature requirements from stakeholders, user groups, edge cases, and managing the user experience across unique interactions, microinteractions, and transitions. While we can’t please everyone, we can identify and avoid those elements that clutter and complicate our products. Experiences that […]

Design Studios, When Done Well, Change Organizations For The Better

In this week’s article I discuss how design studios have the power to change your organization for the better. Here’s an excerpt from the article: We can see the day-to-day chaotic hustle-bustle of our projects. Yet, it’s hard to see the change we’re creating in our organizations. When we take a step back, we can see […]

Save Hundreds on the Must Attend UX Event of 2018

This is your last chance to save some money when you register for the UX Immersion: Interactions Conference in Newport Beach, CA, March 5-7. Here’s what you’ll get when you register through Friday, January 12: A coveted seat to the UX Immersion: Interactions Conference Your choice of two full-day workshops A day of featured talks […]

Building Products with Story

In this week’s article Donna Lichaw discusses how story can be thought of as a tool to enhance experience. Here’s an excerpt from the article: What’s great about story and its underlying structure is that it provides you with a framework—a formula, if you will—for turning your customers into heroes. Plot points, high points, and all. […]

Your Job Ad: The Start of a Great Hiring Experience

In this week’s article I share how to hire the best and brightest designers you can. Here’s an excerpt from the article: For most organizations, hiring falls under what we’d call unintentional design. People in distant parts of the organization who have nothing to do with the new position are the ones who create the hiring […]

What Really Matters: Focusing on Top Tasks

In this week’s article I revisit Gerry McGovern’s discussion on Top Tasks. Here’s an excerpt from the article: Digital is a space of endless replication. It has never been easier to create—and create, and create. People love to publish, but they hate to remove, which leads to overloaded websites and constant, inevitable redesigns. The top layers […]

Design Cop-out #2: Breadcrumbs

In this week’s article I revisit the topic of breadcrumbs as a treatment for a symptom, instead of a way to address the root of a problem. Here’s an excerpt from the article: Most sites that provide breadcrumbs show the location variety. In this case, each page displays the optimal path the user could’ve clicked on to get it. […]

Attaining a Collaborative Shared Understanding

In this week’s article I recap the two types of shared understanding and which of them is more likely to produce a successful design. Here’s an excerpt from the article: As we study what makes design teams successful, shared understanding keeps bubbling up to the top of our list. Teams that attain a shared understanding are […]

Five Reasons to Register for the UX Immersion: Interactions Conference

Design the right things. Design the things right. Attending the UX Immersion: Interactions Conference in Portland, OR, MAY 1 – 3 will be one of the best UX training events you have ever attended. Here are 5 reasons why. The six workshop topics Lean UX, prototyping, experience mapping, enterprise interaction design, animation and motion, and […]