Archive for the 'User Experience' topic

A Proven Method For Showing The Value Of Good UX

In this week’s article I share a four step process for how organizations can translate costs from a poor UX design into a vision for making a great product or service. Here are excerpts from the article: Organizations that aren’t fixated on creating great user experiences are usually saddled with poor user experiences. A great user […]

UX Metrics: Identify Trackable Footprints and Avoid the Woozles

In this week’s article I tell you about Woozle Hunting, the ongoing pursuit to find key UX metrics. Here’s an excerpt from the article: As I watch teams struggling to identify key UX metrics, I sometimes think they are behaving like Pooh and Piglet as they stroll through the 100-Acre Woods. The teams are hunting for a measure […]

Keep Some Cash When You Register Now

The 9/16 Rate Increase is Coming Fast. Register Today and Save Your Money Register today for the User Interface 21 Conference, October 31 – November 2, 2016, in Boston. Don’t wait because the lowest rate of $1,975 disappears on Friday, September 16. Choose from these full-day workshops: Cyd Harrell Low-Cost Guerrilla User Research Jeff Patton Integrating Design into […]

The Right Way to Train the Wrong Way to Research – UI Conference Podcast

When we’re training teams on our design methods, what we perceive as ‘proper’ may in fact become a hinderance. Our dogmatic approach to our processes may prevent people from ever employing the techniques. Is it better to do it the right way, or to teach a wrong way that will get the job done?

Amy Jo Kim – Turbocharge Your Product Design with Game Thinking Live!

You’ve got a groundbreakingly innovative product idea, and you’ve assembled a crack team of designers. You know exactly what you want to do, but you’re unsure of how to do it. Without a framework to drive your product development, it’s Game Over.

Chris Risdon – Shaping Behavior, by Design Live!

Mobile, ambient technology, and connected devices are about mediating people’s behavior in their environments. Uncovering the whys and hows that drive behavior takes empathy, hours of observation, and masterful prototyping skills. You’ll succeed when you make, test, iterate, and learn.

Marc Rettig – Change the Story—and the Conversation Live!

Design leaders are unsung revolutionaries. They’re often at the forefront of culture change, advocating for a new conversation about creativity and quality. The old one involved meetings, presentations, and top-down mandates, and little to no input from customers.

UIE Article: Becoming a UX Unicorn in 5 Easy Steps

In this week’s article, I revisit what is takes to become a UX Unicorn. Here’s an excerpt from the article We first heard the unicorn moniker bandied about when job ads started showing up asking for designers who could do interaction design, information architecture, visual design, and even a little coding. The hiring managers seemed […]

Dan Saffer – Practical Creativity Live!

Creativity isn’t just about expressing yourself. It’s also about solving problems by putting disparate pieces together to form a new, unique whole. Practical Creativity fuels the everyday work and once-in-a-lifetime breakthroughs of designers, engineers, and scientists.

Hagan Rivers – Crushing Enterprise App Navigation Issues Live!

The only job of application navigation is to get users to the right screen. Ideally, all of your users should find what they need in 10 seconds or less, and with only a few clicks. But many enterprise app navigation systems fall short. If you’re facing a much-needed nav overhaul and don’t know where to start, it can be overwhelming.