Archive for the 'UX' topic

Jared Spool – Beyond the UX Tipping Point Live!

For the longest time, making a great experience for the user was a business-strategy luxury item. A great product only had to work and ship. A great experience was a nice-to-have, not a requirement. Times have changed. The cost of delivering a product is no longer a barrier to entry. Quality is no longer a differentiator. What’s left? The user’s experience.

Richard Banfield – Your Product Idea is Great, But Who Cares? Live!

Products and service designers deal with complex design problems in equally complex markets. It’s hard to know which solutions are winners and which ones will fail. Fortunately, you can use simple design insights from biology to eliminate doubt and risk, and prepare you for whatever comes your way.

It’s Safe to Say, I Don’t Know – UX Immersion: Interactions Podcast

Corporate life expects us to be experts, to know the answer to every question. We make “requirements”, which turn out to really be assumptions, but because we never call them assumptions, we never go about testing them. This is as much a social political issue as anything. The higher you are in the organization, the more you’re expected to just know the answer.

UIE Article – Five Ways To Animate Responsibly

In this week’s article Rachel Nabors discusses how to appropriately use animation. Here’s an excerpt from the article: Sadly, animation is considered decorative by the bulk of the web development community. UI designers and interaction developers know better, of course. But when I’m teaching a workshop on animation for interaction, I know that my students […]

A Story Told About Story Listening – UX Immersion: Interactions Podcast

Storytelling is a powerful way to measure our understanding of our users and their experiences. But unfortunately, we don’t always get the story right. User experience rests more on listening to what the users want to tell us rather than the stories research teams and designers tell themselves within the confines of their organizations. Perhaps it’s time to first try story listening before recanting the tales.

UIE Article: Deconstructing the Poor Design of a Well-Intentioned Microinteraction

In this week’s article I talk about how to evaluate microinteractions. Here’s an excerpt from the article: Session timeouts are commonplace, an artifact of how poorly our digital world integrates with our real world. If our laptops could accurately tell that someone else has sat in front of it, we could better protect our users […]

Adding New Features Can Literally be a Game Changer – UX Immersion Podcast

When we add new features, we often force them to break the habits they’ve carefully formed. That’s what makes our users upset when we change the design unexpectedly. Their old habits no longer deliver the value they once did, and now they have to form new ones.

Navigation: Oh, The Places You Were Trying to Go – UX Immersion Podcast

[ Transcript Available ] There’s a saying that you can’t know where you are going unless you know where you come from. Designing navigation for enterprise applications is a journey unto itself. One that UX Immersion speaker, Hagan Rivers is quite familiar with. In this podcast, listen as Jared Spool discusses the importance of clear […]

UIE Article: Jedi Designer Tricks for Exploring Multiple Variations

In today’s article, I discuss the advantages of multiple design variations. Here’s an excerpt from the article: Pushing beyond the obvious alternatives is what Chris calls “leaving the comfort zone.” Sometimes, by giving ourselves a little time and space, we can find additional variations that didn’t suggest themselves immediately, and these can have elements which are better than […]

Time Traveling with Enterprise Applications – UX Immersion Podcast

Enterprise applications are massive, often unwieldy pieces of software. You get a sense they were never truly improved or updated, they just had a continuous string of features tacked on until it got to the point where they are almost impossible to use. And they’re old.