UIE Web App Masters Tour: Now hear this: 15 Hours of Audio Recordings from 11 Masters Listen to them OnDemand

Conference Program

At User Interface 12, you’ll get 4 full days of in-depth techniques from the world’s leading web design and usability experts. On Monday and Wednesday, you will attend full-day seminars with our expert speakers. On Tuesday, we have a day filled with 90-minute Featured Talks. We'll cap off the week on Thursday with our Showcase Seminar Day, where you can choose between UIE's most popular seminars.

Monday, November 5th: Full-day Seminars


Interaction Design in an Agile World

Larry Constantine

Larry Constantine, Constantine & Lockwood

Is your organization considering a migration to Agile development processes? Is your design team struggling with development lifecycles that move at a snail's pace? The Agile development movement is catching on quickly within organizations, for good reason. Agile processes have many advantages over traditional application development including faster development lifecycles and improved product quality.

To help designers practicing interaction design in the context of Agile development, we turned to Larry Constantine, author of the landmark book, Software for Use, to share his proven techniques in a full-day tutorial at UI12. In his seminar, Larry will emphasize streamlined modeling techniques for quickly and effectively capturing, organizing, and validating insights about your users and their needs. He will introduce a proven framework for Agile Interaction Design that focuses on the key activities of your users. You will come away from this seminar understanding the common elements of Agile design and development, techniques for Agile modeling, and quick and dirty techniques for understanding users.

How to Design a Task-Based Information Architecture: Essential Tips for Creating Customer-Centric Web Sites

Gerry McGovern

Gerry McGovern, Gerrymcgovern.com

Is your web site chaos? Do your users have trouble finding their content? Does your website have too many choices that slow down and confuse your customers? Is your architecture and content organization-centric, rather than customer-centric? We often hear from designers that they have hundreds or thousands of pages, completely without organization or structure. Putting the customer at the very heart of the design process is easy to talk about but incredibly difficult to do well. To help you with these issues, we've looked to Gerry McGovern, a world-renowned expert in content management and author of two top-selling books, Killer Web Content and Content Critical.

In Gerry’s full-day seminar, you will get a solid grounding in information architecture, including metadata, classification, and navigation design, that will enable you to create a truly customer-focused website. Gerry will show you the classification, navigation, and search tools that will help meet your users’ needs. He will also show you how to gather task-completion metrics that will make you a star performer with your senior management. When you leave this seminar, you’ll have the basic foundation needed to create a logically organized web site that will have an immediate impact on the performance of your site.

Advanced Methods for Usability Testing

Rolf Molich

Rolf Molich, DialogDesign

Would you like to fine-tune your usability testing skills? Would you like to write reports that have more impact on the design? Would you like to ensure your working most efficiently, so you can get projects done quickly and efficiently? Here’s your opportunity to increase the effectiveness of your usability testing projects.

Since 1998, Rolf Molich has collected the methods, reports, and results of more than fifty usability teams and scoured through them, in search of the best practices. He’s found radical differences in the teams’ methods – some very effective and some dreadfully ineffective. He’s culled the best and the worst and packed them into this day-long seminar, along with his amazing insights into the best practices.

This seminar will improve your skills in all areas of usability testing and facilitation, including planning and designing tests, identifying major usability problems, and writing reports. It’s the best tune-up you’ll ever get.

Site Seeing: Communicating Successfully with Visual Design

Luke Wroblewski

Luke Wroblewski, Yahoo!

Does your site’s visual design complement your content’s organization? Do the visuals help convey your organization's personality to users? Your site's visual presentation has a much greater impact than just making your site "pretty." It helps to organize information for your users, provide an emotional impact, and direct your audience to the important elements they’ll use to achieve their goals.

In his full-day seminar, Luke Wroblewski, author of the popular book, Site Seeing: A Visual Approach to Web Usability, will share practical insights and strategies for boosting your site's visual appeal and delighting your users. When users interact with your site, they are relying on the visual presentation to tell them what the design has to offer and how they can make use of it. As a result, the more emphasis you place on communicating visually, the easier it is for people to understand and use their interface designs.

Through a series of presentations, interactive discussions, and hands-on exercises, Luke will teach you the core visual design principles that will affect your site's success.

Tuesday, November 6th: Featured Talks

Tuesday, November 6th is our Featured Talks Day. This is our “sampler” day where conference speakers give informative and entertaining 90-minute presentations. Topics will include: how to integrate design into your organization, groundbreaking design techniques that will allow you to build more robust web sites, Innovative Design, expert review techniques such as heuristics evaluations, and strategies for boosting your site's visual appeal.

Tuesday also includes lunch and one of the main highlights of our 4-day conference—an entertaining keynote from UIE’s very own, Jared M. Spool.

Wednesday, November 7th: Full-day Seminars


The Myths of Innovation: How to Lead Breakthrough Projects

Scott Berkun

Scott Berkun, scottberkun.com

Are you challenged with creating new products that recreate and capture the market? Is your team struggling to develop innovative designs? Innovation is more than just a buzzword. All the great ideas we take for granted today, from the Internet, to the cellular phone, to anti-lock brakes, all started as ideas in someone’s mind, dismissed by leaders of major organizations. How these innovations came to be, and the challenges the managers of those projects faced, are untold stories, creating a gold mine of lessons ready for use today.

This full day seminar centers on the team leader perspective of innovation. Using stories from history as a guide, Scott Berkun, the author of O'Reilly's upcoming book on Innovation, will demystify innovation and debunk dangerous assumptions about how breakthroughs happen. Through games, exercises, debates, and conversations, Scott will cover everything design teams need to develop innovative projects in their organization, including creativity, people management, and business thinking.

Communicating Product Concepts with Comics


Kevin Cheng, Yahoo!

Many teams try to use requirements documents, personas, user scenarios, and storyboards to understand how people will use a feature or integrate a design into their life. However, these tools often yield unsatisfactory and suboptimal results. They suffer from being ignored after their creation, interpreted differently by everyone who uses them, and focus on the interface instead of the user's actual experience.

At Yahoo!, Kevin Cheng has been experimenting with using comics as a technique for communicating the core concepts behind a design's intended user experience. In his full-day seminar for UI12, Kevin will share how this technique has worked well to get teams informed and on the same page, without fixating on interface details too early in the project. He'll demonstrate an in-depth walkthrough of his process and the advantages he's found using comics over other methods.

He'll also demonstrate how you can do this technique, even if you are not an artist and feel you can't draw. Kevin will outline how he uses a simple Flash viewer to create a portable, distributable version which makes it easy for remote stakeholders to participate.

The Essentials of Interaction Design

Kim Goodwin

Kim Goodwin, Cooper

What makes a designer a designer? Is it knowing how to conduct research? Is it understanding how to create personas? Is it having a solid foundation conducting usability tests? While all of these skills are valuable, what really separates designers from the rest is the ability to visualize concrete design solutions that solve human problems. In this brand new tutorial for UI12, Cooper’s Kim Goodwin will help you refine your interaction design skills.

During the day, Kim will expose you to the essential tools of interaction design and help you develop the design “muscles” to use them. You will come away from the day with a solid vocabulary of interaction design patterns. You will learn the key principles to creating a coherent interaction framework, as well as collaboration and ideation techniques to achieve novel design solutions that delight your users.

Designing Elegant CSS Interfaces

Cameron Moll

Cameron Moll, LDS Church

Is your team striving to create both usable and visually appealing designs with CSS? Would you like to create elegant interfaces that incorporate proven graphic design, human computing, and visual communication principles? In this full-day seminar, you will gain practical design techniques guaranteed to transform your designs from good to great.

Cameron Moll, an expert graphic designer, has created a full-day seminar designed to optimize your interface design skills. Cameron will share fundamental UI principles that will vastly improve your designs, covering topics such as Fitts' Law, color and its role within the UI, and navigation and layout best practices. You'll learn the most valuable techniques for wireframing and prototyping, proven methods for streamlining the design process by beginning with the “core” of UI design, advanced approaches for using CSS for your layout needs, and ways to avoid common markup mistakes. You will come away from this seminar with the best practices for building, refining, and polishing beautiful designs.

Thursday, November 8th: UIE Showcase Seminar Day


Spotlight Plenary: The Fuzzy Tail

David Armano

David Armano, Critical Mass

Times have changed. Design teams can no longer afford to over-analyze their challenges. We must try to get things launched—learn and refine. We must define ourselves and what we do more broadly. It's about going from left brain to right brain and ending up on "light brain". We must become "fuzzy."

You have your choice between UIE’s most popular seminars:

New Perspectives in User Experience Design

Jared M. Spool and Joshua Porter

Jared M. Spool and Joshua Porter, User Interface Engineering

For 20 years, User Interface Engineering has researched and developed the most advanced, state-of-the-art usability strategies and techniques used today. UIE’s Jared M. Spool and Joshua Porter will share their outlook on the state of the web usability field today.

Jared Spool, the Founding Principal of User Interface Engineering, has guided the research agenda and built UIE into the largest research organization of its kind in the world.

Joshua Porter is a leading member of UIE's research team, writing extensively on such topics as Web 2.0, Ajax, web standards, and on-site search systems.

Product Usability: Survival Techniques

Christine Perfetti

Christine Perfetti, User Interface Engineering

In this comprehensive seminar, you will examine the most successful techniques for incorporating usability practices into your development process. Christine Perfetti, UIE’s Managing Director, will show how to build a working prototype of your web site or software application in a matter of hours.