
SeaChange International's Jody Zolli Attends the UI Conference to Learn the Latest Usability Research and Techniques
Jody Zolli
Principal Technical Writer, SeaChange International
Attended UI2001East, UI7, UI8, UI9, UI10, and
UI12
Jody Zolli works for SeaChange International, a leading provider of software applications and integrated solutions for the television and on-demand industries.
What is your role at SeaChange International?
My main responsibility is technical writing, but I help with the usability
testing here as often as possible. In 2001, I first introduced usability
testing for a product I was responsible for documenting. From that point
on, we have incorporated testing on a regular basis.
You've attended more than five UI Conferences. What keeps you
coming back?
At the conference, I'm surrounded by gifted practitioners and participate
in so many different conversations with people about their work. There
are numerous take-aways from these conversations that I can use in my
job. I also find the latest user experience and user-centered design
research very enlightening.
What learnings from the UI Conference have you put into practice?
I have conducted usability tests on products with customers. For many
of the products I document, I also participate in our audience analysis
and introduce use cases into the design process. I recently participated
in a home visit to help develop personas. Though I do not perform
usability activities every day, I now have the ability to participate
in all aspects of SeaChange's usability work.