Escape the travesty of the blank whiteboard. Reveal important requirements early and establish a framework for prioritizing what you want to build.
Take an important break from defining features that fit into a sprint. Take a fresh (and fast) look at the overall experience to make sure it’s coherent and engaging.
Get to the right solution by doing what we designers do best: solving real-world problems. Use scenarios to focus discussions and separate weird edge-cases from normal usage.
More powerful, compelling designs
Kim will show you how the flow and emotion of a good story translates to better UX design.
Quicker design solutions
Use scenarios to inform your early sketches and provide design insights about
Progressive design processes
Kim’s techniques for eliciting UX requirements will delight your inner
Multi-channel team collaboration
Get colleagues to talk openly, solve problems, and design cross-device
You’ll work individually and in small groups to create scenarios and sketch from them. You’ll be focused on designing cohesive multi-channel experiences — which means you should be prepared to get your hands dirty with service-level scenarios, too!
Ask Kim any question and you’ll instantly get deep, thoughtful insights that come from her years of experience working on the toughest designs imaginable. (Seriously, try it!)
We first met Kim when she was running the training and consulting practices at Cooper, one of the leading agencies in great design. She played a significant role in crafting their Goal-Directed design process, which brought users into the center of their clients’ most challenging projects.
Her scenario-driven design workshop was a favorite of last year’s User Interface Conference, so we couldn’t wait to bring her back. In fact, weeks after the conference, dozens of attendees told us they were now using scenarios every day.
Kim’s thoughtful approach to design process made it possible for them, and it’s exactly what she’ll do for you, too.